A global technology company wanted to develop a more in-depth understanding of the travel booking process and travelling experience for populations with auditory and/or visual impairments.
Investigate critical tasks needed for website functionality
A software company sought to understand usability issues unique to their real estate project development site and customers.
Explore elderly populations’ experiences with assistive technology
A global technology company wanted to develop a foundational cross-market understanding of the tech ecosystem experience of adults aged 65 years and older, including device use and their views on...
Explore challenges faced by software development tool users
A global provider of enterprise software sought to identify internal user groups and current challenges in the development process and the use of a development platform.
Evaluate usability of mobile payment application
A global telecommunications company wanted to assess a mobile application with a focus on usability and features.
Evaluate onboarding concepts for consumer technology device
A global technology company wanted to improve the onboarding experience for new users.
Evaluate language translation quality for global products
A global tech company sought to identify quality and needed improvements of translation technology for globally-used products.
Conduct global research on onboarding resources for products within technological ecosystems
A global technology company sought to understand the education and onboarding of products within prominent technological ecosystems throughout the world, and to evaluate how the success of...
Assess user experience of smartwatch onboarding and early use
A consumer electronics company sought to understand how new and current users, including older adult populations, might use and perceive a smartwatch device during onboarding, setup, and daily use.
Assess usability and preferences of phone cameras
A global telecommunications company wanted to evaluate how phone cameras met user expectations and usability needs.
Improving children’s online privacy and safety messaging to adapt to changes in UK regulatory guidance
A major online gaming company asked us to compare and evaluate prototypes designed to display privacy and safety guidance when gaming online. Our priority was to find the advantages and...
Provide expert evaluation of call center application
Our client was upgrading a sales and service application for customer service representatives.
Assess functionality of mobile app through expert evaluation and prototype design
Assess a mobile application with a focus on usability and features.
Assess usability and consumer experience of new home appliance feature
A consumer products manufacturer wanted to evaluate multiple designs of a new feature for small home appliance.
Improve usability of connected household appliance
A consumer products manufacturer sought to assess the usability of a touch-screen appliance that allowed connectivity with a mobile device.
Provide competitive usability evaluation of connected cooling systems
A manufacturer of air conditioning (AC) units sought to compare its connected in-window AC unit with comparable competitive products on the market.
Explore consumer insights on visual brand language of small appliance product line
A manufacturer of consumer goods sought to refresh guidelines related to the design of its product line.
Produce roadmap for voice-controlled gaming development
A global technology company needed guidelines for voice-controlled multi-platform game development.
Co-create high-growth concepts and AR business modelling
A global telecommunications company sought to explore areas of opportunity for growth in the augmented reality space.
Improve usability and messaging of online game store
A major European games publisher needed to perfect their process to increase subscriptions.
Assess market interest for smart speaker payment technology
A provider of digital payment services sought testing of various prototypes designed to allow customers to shop and pay using smart speaker technology.
Assess opportunities for app and game development, management tools
A multinational tech company needed to improve how different user groups monitor business performance of their games and apps.
Investigate accessibility opportunities in voice technology for visually impaired users
A major telecommunications company sought to understand mobile phone accessibility and usability issues unique to visually impaired users.
Identify issues and improvements for security platform user interface
A global provider of network-based security threat detection systems sought to evaluate the user interface provided with its suite of products.
Identify issues and improvements for security platform user interface
A global provider of network-based security threat detection systems sought to evaluate the user interface provided with its suite of products.
Investigate accessibility opportunities in voice technology for visually impaired users
A major telecommunications company sought to understand mobile phone accessibility and usability issues unique to visually impaired users.
Assess opportunities for app and game development, management tools
A multinational tech company needed to improve how different user groups monitor business performance of their games and apps.
Improve usability and messaging of online game store
A major European games publisher needed to perfect their process to increase subscriptions.
Assess market interest for smart speaker payment technology
A provider of digital payment services sought testing of various prototypes designed to allow customers to shop and pay using smart speaker technology.
Co-create high-growth concepts and AR business modelling
A global telecommunications company sought to explore areas of opportunity for growth in the augmented reality space.
Produce roadmap for voice-controlled gaming development
A global technology company needed guidelines for voice-controlled multi-platform game development.
Explore consumer insights on visual brand language of small appliance product line
A manufacturer of consumer goods sought to refresh guidelines related to the design of its product line.
Provide competitive usability evaluation of connected cooling systems
A manufacturer of air conditioning (AC) units sought to compare its connected in-window AC unit with comparable competitive products on the market.
Improve usability of connected household appliance
A consumer products manufacturer sought to assess the usability of a touch-screen appliance that allowed connectivity with a mobile device.
Assess usability and consumer experience of new home appliance feature
A consumer products manufacturer wanted to evaluate multiple designs of a new feature for small home appliance.
Assess functionality of mobile app through expert evaluation and prototype design
Assess a mobile application with a focus on usability and features.
Provide expert evaluation of call center application
Our client was upgrading a sales and service application for customer service representatives.
Understand travel planning experience for populations with auditory and visual disabilities
A global technology company wanted to develop a more in-depth understanding of the travel booking process and travelling experience for populations with auditory and/or visual impairments.
Investigate critical tasks needed for website functionality
A software company sought to understand usability issues unique to their real estate project development site and customers.
Explore elderly populations’ experiences with assistive technology
A global technology company wanted to develop a foundational cross-market understanding of the tech ecosystem experience of adults aged 65 years and older, including device use and their views on assistive technology.
Explore challenges faced by software development tool users
A global provider of enterprise software sought to identify internal user groups and current challenges in the development process and the use of a development platform.
Evaluate usability of mobile payment application
A global telecommunications company wanted to assess a mobile application with a focus on usability and features.
Evaluate onboarding concepts for consumer technology device
A global technology company wanted to improve the onboarding experience for new users.
Evaluate language translation quality for global products
A global tech company sought to identify quality and needed improvements of translation technology for globally-used products.
Conduct global research on onboarding resources for products within technological ecosystems
A global technology company sought to understand the education and onboarding of products within prominent technological ecosystems throughout the world, and to evaluate how the success of onboarding and education is measured.
Assess user experience of smartwatch onboarding and early use
A consumer electronics company sought to understand how new and current users, including older adult populations, might use and perceive a smartwatch device during onboarding, setup, and daily use.
Assess usability and preferences of phone cameras
A global telecommunications company wanted to evaluate how phone cameras met user expectations and usability needs.
Improving children’s online privacy and safety messaging to adapt to changes in UK regulatory guidance
A major online gaming company asked us to compare and evaluate prototypes designed to display privacy and safety guidance when gaming online. Our priority was to find the advantages and disadvantages of each prototype to ensure that the guidance was effective.
Provide expert evaluation of call center application
Our client was upgrading a sales and service application for customer service representatives.
Assess functionality of mobile app through expert evaluation and prototype design
Assess a mobile application with a focus on usability and features.
Assess usability and consumer experience of new home appliance feature
A consumer products manufacturer wanted to evaluate multiple designs of a new feature for small home appliance.
Improve usability of connected household appliance
A consumer products manufacturer sought to assess the usability of a touch-screen appliance that allowed connectivity with a mobile device.
Provide competitive usability evaluation of connected cooling systems
A manufacturer of air conditioning (AC) units sought to compare its connected in-window AC unit with comparable competitive products on the market.
Explore consumer insights on visual brand language of small appliance product line
A manufacturer of consumer goods sought to refresh guidelines related to the design of its product line.
Produce roadmap for voice-controlled gaming development
A global technology company needed guidelines for voice-controlled multi-platform game development.
Co-create high-growth concepts and AR business modelling
A global telecommunications company sought to explore areas of opportunity for growth in the augmented reality space.
Improve usability and messaging of online game store
A major European games publisher needed to perfect their process to increase subscriptions.
Assess market interest for smart speaker payment technology
A provider of digital payment services sought testing of various prototypes designed to allow customers to shop and pay using smart speaker technology.
Assess opportunities for app and game development, management tools
A multinational tech company needed to improve how different user groups monitor business performance of their games and apps.
Investigate accessibility opportunities in voice technology for visually impaired users
A major telecommunications company sought to understand mobile phone accessibility and usability issues unique to visually impaired users.
Identify issues and improvements for security platform user interface
A global provider of network-based security threat detection systems sought to evaluate the user interface provided with its suite of products.
Identify issues and improvements for security platform user interface
A global provider of network-based security threat detection systems sought to evaluate the user interface provided with its suite of products.
Investigate accessibility opportunities in voice technology for visually impaired users
A major telecommunications company sought to understand mobile phone accessibility and usability issues unique to visually impaired users.
Assess opportunities for app and game development, management tools
A multinational tech company needed to improve how different user groups monitor business performance of their games and apps.
Improve usability and messaging of online game store
A major European games publisher needed to perfect their process to increase subscriptions.
Assess market interest for smart speaker payment technology
A provider of digital payment services sought testing of various prototypes designed to allow customers to shop and pay using smart speaker technology.
Co-create high-growth concepts and AR business modelling
A global telecommunications company sought to explore areas of opportunity for growth in the augmented reality space.
Produce roadmap for voice-controlled gaming development
A global technology company needed guidelines for voice-controlled multi-platform game development.
Explore consumer insights on visual brand language of small appliance product line
A manufacturer of consumer goods sought to refresh guidelines related to the design of its product line.
Provide competitive usability evaluation of connected cooling systems
A manufacturer of air conditioning (AC) units sought to compare its connected in-window AC unit with comparable competitive products on the market.
Improve usability of connected household appliance
A consumer products manufacturer sought to assess the usability of a touch-screen appliance that allowed connectivity with a mobile device.
Assess usability and consumer experience of new home appliance feature
A consumer products manufacturer wanted to evaluate multiple designs of a new feature for small home appliance.
Assess functionality of mobile app through expert evaluation and prototype design
Assess a mobile application with a focus on usability and features.
Provide expert evaluation of call center application
Our client was upgrading a sales and service application for customer service representatives.