An e-commerce company asked us to explore how different features on their platform could be improved to better support customers in their online purchasing journeys.
Examining shopping experiences on an e-commerce platform
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Technology
Exploring mental models of looking for information online
A global technology company asked us to explore how people look for information online using different search tools to improve their regulatory terminology.
Improving children’s online privacy and safety messaging to adapt to changes in UK regulatory guidance
A major online gaming company asked us to compare and evaluate prototypes designed to display privacy and safety guidance when gaming online. Our priority was to find the advantages and...
Examining shopping experiences on an e-commerce platform
An e-commerce company asked us to explore how different features on their platform could be improved to better support customers in their online purchasing journeys.
Exploring mental models of looking for information online
A global technology company asked us to explore how people look for information online using different search tools to improve their regulatory terminology.
Improving children’s online privacy and safety messaging to adapt to changes in UK regulatory guidance
A major online gaming company asked us to compare and evaluate prototypes designed to display privacy and safety guidance when gaming online. Our priority was to find the advantages and disadvantages of each prototype to ensure that the guidance was effective.