A major online gaming company asked us to compare and evaluate prototypes designed to display privacy and safety guidance when gaming online. Our priority was to find the advantages and...
Exploring mental models of looking for information online
A global technology company asked us to explore how people look for information online using different search tools to improve their regulatory terminology.
Examining shopping experiences on an e-commerce platform
An e-commerce company asked us to explore how different features on their platform could be improved to better support customers in their online purchasing journeys.
Explore global users’ onboarding experience for social media platform
A social media company wanted to develop a multi-country understanding of the onboarding experience for new users signing up through the platform’s app.
Identify sources of confusion across global markets for software assessment feature
An information technology company needed to identify sources of misunderstanding for international users working with a new feature.
Improving children’s online privacy and safety messaging to adapt to changes in UK regulatory guidance
A major online gaming company asked us to compare and evaluate prototypes designed to display privacy and safety guidance when gaming online. Our priority was to find the advantages and disadvantages of each prototype to ensure that the guidance was effective.
Exploring mental models of looking for information online
A global technology company asked us to explore how people look for information online using different search tools to improve their regulatory terminology.
Examining shopping experiences on an e-commerce platform
An e-commerce company asked us to explore how different features on their platform could be improved to better support customers in their online purchasing journeys.
Explore global users’ onboarding experience for social media platform
A social media company wanted to develop a multi-country understanding of the onboarding experience for new users signing up through the platform’s app.
Identify sources of confusion across global markets for software assessment feature
An information technology company needed to identify sources of misunderstanding for international users working with a new feature.