Case studies
Exploratory
Connected medical system
A pharmaceutical manufacturer wanted to use an existing connected system mobile app with a pediatric population.



Challenge
The initial study was to identify major showstoppers (if any) and if using the existing mobile app was possible with these patients.

Approach
We were to uncover any environmental, scenario, and logistic considerations that are different for the user group.
We simulated at-home environments in a lab setting, including a mock living room, bedroom, and bathroom.
Our preliminary research revealed that working with pediatrics with this particular diagnosis required a heightened level of moderator sensitivity as the patient may not be aware of their diagnosis.

Outcome
We also learned to include a kitchen in future studies as there was a tendency for patients and/or caregivers to utilize these areas when prepping the medication.