Expert evaluation of mobile application
We were asked to evaluate various aspects of three functionalities on the company’s mobile phone app.
Our team conducted expert evaluations of the app on three device platforms. On each platform, we completed tasks to evaluate the issues of concern to our client.
We provided a platform-independent clickable flow document that our client could use to design future mobile apps. This refined the client’s design iteration process and integrated three previously disparate designs into one standardized design and flow.
Clinical workflows & packaging design
A manufacturer of surgical and delivery devices needed to better understand use cases around the deployment of their crash cart products in typical clinical environments.
We used these insights to create a number of simulated use scenarios and conducted lab-based research to refine and prioritize design opportunities.
Surgical mesh implantation procedure
We recruited representative members of surgical teams to conduct simulated implantations in porcine subjects at a simulation lab managed by a local hospital.
Multiple researchers observed the simulated implantations to capture the surgical team dynamics and interactions with the revised implantation procedures.
We provided our client with redesigned packaging and labeling for their surgical mesh product that clearly communicated the necessary procedural adjustments.
With the revised packaging and labeling, residual use-related risks were reduced to acceptable levels.