A major telecommunications company sought to understand mobile phone accessibility and usability issues unique to visually impaired users.
Investigate accessibility opportunities in voice technology for visually impaired users
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Exploratory
Assess market interest for smart speaker payment technology
A provider of digital payment services sought testing of various prototypes designed to allow customers to shop and pay using smart speaker technology.
Co-create high-growth concepts and AR business modelling
A global telecommunications company sought to explore areas of opportunity for growth in the augmented reality space.
Improve usability of mobile app for MS patients
A developer of digital health self-assessment tools sought usability testing for an innovative smartphone app designed to help healthcare professionals and patients better understand MS.
Evaluate desirability of digital therapy concept
A pharmaceutical company wanted to understand if potential functionalities of a digital therapy met user needs.
Identify infusion pump training requirements for new user population
A pharmaceutical company planned to make an existing infusion pump available to a new patient population.
Understand diabetes patient use and management with connected devices
A pharmaceutical company sought to understand how people with diabetes use technology to manage their disease.
Provide competitive usability evaluation of connected cooling systems
A manufacturer of air conditioning (AC) units sought to compare its connected in-window AC unit with comparable competitive products on the market.
Identify customer journey for connected wearable medication delivery system
A pharmaceutical manufacturer sought to explore the ideal customer journey for a new connected wearable medication delivery system.
Gauge acceptability of new drug formulation and device
A pharmaceutical manufacturer was simultaneously developing a liquid formulation for a drug (currently only available as a pill), as well as a new delivery device to administer this liquid...
Identify auto consumer insights on desired in-vehicle experience
An auto manufacturer wanted to gather foundational insights from the US market about factors that car owners like/dislike about their current cars, reactions to a recently released model, and ease...
Provide assessment and solutions for call center application design
A major utilities and telco provider sought to improve their customer experience and operational efficiency.
Explore improvements and opportunities for next-gen injection device development
A pharmaceutical manufacturer was exploring next generation improvements for currently available medication to treat osteoarthritis in the knee.
Determine MVP mobile app requirements for customer’s relocation journey
A global relocation company was designing a new mobile app and wanted to better understand user needs prior to release.
Assess usability of connected medical system app with pediatric population
A pharmaceutical manufacturer wanted to use an existing connected system mobile app with a pediatric population.
Investigate accessibility opportunities in voice technology for visually impaired users
A major telecommunications company sought to understand mobile phone accessibility and usability issues unique to visually impaired users.
Assess market interest for smart speaker payment technology
A provider of digital payment services sought testing of various prototypes designed to allow customers to shop and pay using smart speaker technology.
Co-create high-growth concepts and AR business modelling
A global telecommunications company sought to explore areas of opportunity for growth in the augmented reality space.
Improve usability of mobile app for MS patients
A developer of digital health self-assessment tools sought usability testing for an innovative smartphone app designed to help healthcare professionals and patients better understand MS.
Evaluate desirability of digital therapy concept
A pharmaceutical company wanted to understand if potential functionalities of a digital therapy met user needs.
Identify infusion pump training requirements for new user population
A pharmaceutical company planned to make an existing infusion pump available to a new patient population.
Understand diabetes patient use and management with connected devices
A pharmaceutical company sought to understand how people with diabetes use technology to manage their disease.
Provide competitive usability evaluation of connected cooling systems
A manufacturer of air conditioning (AC) units sought to compare its connected in-window AC unit with comparable competitive products on the market.
Identify customer journey for connected wearable medication delivery system
A pharmaceutical manufacturer sought to explore the ideal customer journey for a new connected wearable medication delivery system.
Gauge acceptability of new drug formulation and device
A pharmaceutical manufacturer was simultaneously developing a liquid formulation for a drug (currently only available as a pill), as well as a new delivery device to administer this liquid formulation.
Identify auto consumer insights on desired in-vehicle experience
An auto manufacturer wanted to gather foundational insights from the US market about factors that car owners like/dislike about their current cars, reactions to a recently released model, and ease of use of in-car features in both the current and test vehicles.
Provide assessment and solutions for call center application design
A major utilities and telco provider sought to improve their customer experience and operational efficiency.
Explore improvements and opportunities for next-gen injection device development
A pharmaceutical manufacturer was exploring next generation improvements for currently available medication to treat osteoarthritis in the knee.
Determine MVP mobile app requirements for customer’s relocation journey
A global relocation company was designing a new mobile app and wanted to better understand user needs prior to release.
Assess usability of connected medical system app with pediatric population
A pharmaceutical manufacturer wanted to use an existing connected system mobile app with a pediatric population.