We’re looking for a Human Factors Researcher!

Human Factors Researcher

At Bold Insight, we conduct research to understand how people use products and determine what could be done to make it easier for people to use the products we study. Human factors is at the core of our research: how can we design products and situations to work well for the end user?

Bold Insight applies human factors research in many industries, including automotive, technology, and consumer products; the majority of our work is in medical devices. Our medical device human factors (HF) practice makes up the largest single portion of our business. We conduct exploratory research to better understand use-related needs and inform the design of healthcare-related products and medical devices. We also conduct human factors validation studies to ensure those products and devices can be used safely and effectively. We work with a wide variety of products, including drug delivery devices, diagnostics, surgical tools and systems, packaging and labeling, and the digital assets and technology that augment healthcare in today’s world. When you work in this space, you not only get the gratification of informing useful and usable product design – you get the added benefit of knowing that the products you help bring to market make a real difference in the lives of patients, caregivers, and healthcare providers.



Bold Insight is seeking a human factors researcher whose focus is primarily on applying HF and usability engineering to the development of products. Preference for medical device experience and familiarity with IEC 62366-1, IEC/TR 62366-2, ANSI/AAMI HE75, and FDA guidance on Applying Human Factors and Usability Engineering to Medical Devices.  All qualified candidates will be competent in some or all of the following areas, or will be committed to developing competence depending on experience level:

  • Human factors evaluation (e.g., evaluation of how well a product, process, or system fits an individual)
  • Development of human factors plans (e.g., ability to write a project plan / research plan)
  • Conducting task analyses (e.g., time and motion study, work flow diagrams, process mapping)
  • Conducting use-based risk analyses (e.g., FMEA, fault tree analysis)
  • Using qualitative methods to uncover insights about usability / ease of use of products and processes (e.g., Interviews, Contextual inquiry, Ethnography)
  • Formative usability testing (i.e., testing a product while it is still under development with the expectation that changes will be made and reporting on findings)
  • Human factors validation
  • Root cause analysis
  • Formative research analysis and reporting (i.e., testing a product while it is still under development with the expectation that changes will be made and reporting on findings)
  • Summative research analysis and reporting (i.e., testing a product that is at the end of its development process with the expectation that changes are no longer needed, evaluating risks associated with use)



Multiple researcher positions are available in this area for qualified candidates depending on relevant experience.

Master’s degree in behavioral science preferred with an emphasis on research or comparable experience as a human factors practitioner, biomedical engineer, cognitive engineer, industrial designer, or something similar.

Human Factors Researcher (0-5 years)

All employees and visitors are required to wear a mask while in our offices. We work with a variety of participants for research, some with medical conditions that may impact their ability to receive the vaccine. Therefore, team vaccination is requested and recommended.

Note: In the future, we hope to welcome candidates who require a VISA to work in the US, however, at this time we are targeting US citizens to fill available positions.

Apply now!