We’re looking for a Lab Associate!
Our research labs are an integral part of our service offering. Our attention to detail is key to our lab design and execution. Our creative, flexible, and reliable labs support researchers as they work to answer our clients’ research questions.
As a Lab Associate at Bold Insight, you will work with an incredibly collaborative, inclusive, and supportive team. You will contact our project participants in advance of research studies to ensure they have the technology necessary to participate. You will assist with research logistics tasks and post-session video editing and production. You will support participants with minor IT challenges, ensuring they have all the tools they need, and generally help the Bold Insight team deliver a seamless project experience.
Qualified candidates will be competent in the following areas, or will be committed to developing competence depending on experience level:
- Excellent customer service skills
- Tech savvy
- Familiarity with video editing software is a plus
- Familiar with basic computer troubleshooting, including audio and video issues
- Ability to think on the fly
- Exceptional time management
- Very patient, as you may assist participants who are not familiar with video conferencing tools
- Reliable and strong internet connection
This position is part-time (5-15 hours per week) and requires a flexible schedule (days, evenings, and/or weekends).
Customer Service (1-2 years)
All employees and visitors are required to wear a mask while in our offices. Due to requirements by some of our clients and vendors, all Bold Insight employees and contractors must be vaccinated or provide proof of medical or religious exemption.
Note: In the future, we hope to welcome candidates who require a VISA to work in the US, however, at this time we are targeting US citizens to fill available positions.
If you think you’d be a great fit, please fill out an application.