
Injection and drug delivery devices
Plan realistic simulated-use environments to capture the data needed to improve outcomes for your users
We have extensive experience conducting research with a wide range of injection and drug delivery devices. Attention to logistics, thoughtful product and research study design, and iterative user testing of designs can help mitigate user-related risk with these devices.
healthcare and med device research & design engagements
med device, pharma, and medtech companies
years of injection device research experience
%
of our healthcare projects
Considerations for injection and drug delivery devices

Clinical and home use

Form-factor design

Medication delivery and training
Create clarity around injection hold times and any necessary reconstitution procedures.

Instructions for Use

Regulatory guidance
We work with your team to account for all research logistics and answer all simulated use environment-related questions like:
Do you need refrigerated storage?
What type of injection pad should be used?
Does the research team have needle safety training?
Is there a first aid kit in the test room?
We partner with you to understand possible areas of interest including:
Drug volume and viscosity
Plunger or flange design
Storage and packaging design
Dose and drug differentiation
Design of instructions for use
Training

If training is required, consider decay timing and clinical vs. layperson training differences.

Available resources in a real-world scenario (e.g., help line, tutorial videos) should be available upon request.


Package design and testing

Clearly communicate
Primary (e.g, tray), and secondary (e.g, box) packaging, as well as Quick Start guides and IFUs, collectively communicate device functionality.

Test early and often
Iterative testing can inform layout, design, and language of packaging. Conducting this testing early in the development process is recommended.

Differentiate design
Packaging is important to dose and drug differentiation, particularly in the pharmacy. Elements such as use of color, shape, and text, should be tested to ensure that differentiation errors are minimized.

Validate
At minimum, new packaging and labeling designs should be validated with respect to differentiation. Even minor changes can impact potential for medication errors.

Pharmacy sim-lab
Ensure fidelity of the test environment by incorporating stocked shelves, pharmacy bags, prescription labels, and even testing with dyads (both techs & PharmDs).
Realistic injection locations
Injection site
Participants select their preferred injection site prior to placing an injection pad.
Supplies match actual use
Provide gloves, alcohol swabs, hand sanitizer, cotton balls, trash can, sharps container, etc.
Provide context
Deepen understanding of realistic scenario, e.g., ask HCPs to imagine a patient is in the waiting room or to prepare an injection as they would in their office.
Refrigeration
Cold storage affects viscosity and handling and should be incorporated into protocols.
Prescribing scenario
For patients, providing context by simulating a prescribing scenario encourages realistic behavior.
5 tips to mitigate use-related risk for pre-filled syringes and other injection devices
With years of experience conducting human factors research with injection devices, we wanted to share some data-driven insights to those involved in the product development for these devices. We have pulled together five research and design tips to mitigate use-related risk for injection devices.
Featured case studies
Explore our experience with pre-filled syringes and injection devices



Medical device insights
5 tips to mitigate use-related risk for pre-filled syringes and other injection devices
With years of experience conducting human factors research with injection devices, we wanted to share some data-driven insights to those involved in the product development for these devices. We...
What we’ve learned from six months of in-person research during COVID
When COVID-19 first reared its ugly head, the global UX community was one of many that reacted in despair as we considered the future of our work: How were we going to work in these unprecedented...
Bold Insight’s Gavin Lew to present at Intellus Worldwide Fall vForum
Like many conferences, the shift to a virtual format will apply to this year’s Intellus Worldwide Summit. The Fall vForum will extend over four days and highlight topics that are top of mind for the healthcare insights and analytics community.
5 tips to mitigate use-related risk for pre-filled syringes and other injection devices
With years of experience conducting human factors research with injection devices, we wanted to share some data-driven insights to those involved in the product development for these devices. We have pulled together five research and design tips to mitigate use-related risk for injection devices:...
What we’ve learned from six months of in-person research during COVID
When COVID-19 first reared its ugly head, the global UX community was one of many that reacted in despair as we considered the future of our work: How were we going to work in these unprecedented times? How could we work safely with people when we were advised to not be around one another? As a...
Bold Insight’s Gavin Lew to present at Intellus Worldwide Fall vForum
Like many conferences, the shift to a virtual format will apply to this year’s Intellus Worldwide Summit. The Fall vForum will extend over four days and highlight topics that are top of mind for the healthcare insights and analytics community.