When COVID-19 first reared its ugly head, the global UX community was one of many that reacted in despair as we considered the future of our work: How were we going to work in these unprecedented...
The art of asking “why” in user research: 3 lessons from a toddler
Anyone who has spent time with an inquisitive toddler knows how persistently they ask “Why?” about anything and everything. As researchers, we have important lessons to learn from their curiosity:...
New Blog Series: Bold Insight and Orthogonal share insights about getting medical devices to market faster
Given the multidisciplinary nature of MedTech and connected health, we have the opportunity to work with a wide variety of professionals including engineers of many stripes, scientists, researchers,...
Three considerations when conducting research with live interpretation
With global partners and clients, one of the first obstacles to overcome during user research is addressing a language barrier. If any of the connections in the figure below are hindered by a...
Three tips for conducting contextual research remotely
Conducting in-context research allows us to see action as it happens – show, don’t tell, in its truest form. But what happens when we can’t be in context in a given environment? While it may not be...
What we’ve learned from six months of in-person research during COVID
When COVID-19 first reared its ugly head, the global UX community was one of many that reacted in despair as we considered the future of our work: How were we going to work in these unprecedented times? How could we work safely with people when we were advised to not be around one another? As a...
The art of asking “why” in user research: 3 lessons from a toddler
Anyone who has spent time with an inquisitive toddler knows how persistently they ask “Why?” about anything and everything. As researchers, we have important lessons to learn from their curiosity: 1. Toddlers’ questioning feels repetitive and bombarding; asking “why” requires tact. Think back to...
New Blog Series: Bold Insight and Orthogonal share insights about getting medical devices to market faster
Given the multidisciplinary nature of MedTech and connected health, we have the opportunity to work with a wide variety of professionals including engineers of many stripes, scientists, researchers, designers, experts in regulatory, and quality management. Our collaborations with the talented UX...
Three considerations when conducting research with live interpretation
With global partners and clients, one of the first obstacles to overcome during user research is addressing a language barrier. If any of the connections in the figure below are hindered by a language barrier, the research would be unable to progress.Using real-time interpretation helps to...
Three tips for conducting contextual research remotely
Conducting in-context research allows us to see action as it happens – show, don’t tell, in its truest form. But what happens when we can’t be in context in a given environment? While it may not be ideal, circumstances may warrant a more flexible approach to contextual research. Here are three...