
Medical devices
We believe that institutionalizing best practices in user-centered design and human factors engineering leads to better health outcomes for all.
Applying human factors best practices to product development is much more than a validation study. Yes, we have the expertise to plan, manage, and execute your human factors validation study… but creating safer and more efficient, effective, and engaging experiences for your customers starts much earlier than that and so do we.
Medical Device Product Development
The foundation for safe and effective use begins with exploratory research and spans the entire development process.
Start the process

Exploratory Research
Understand the challenges faced by patients, caregivers, and healthcare providers.


Documentation
Our method focuses on high risk areas and closely follows FDA regulations assessing risk through identification of use errors with guidance from HCPs.

Design
Know where you stand and get the insight you need to focus future development efforts or to document achievement of objectives.

Formative Testing
Gather data necessary to ensure the best possible outcomes in upcoming validation testing.
Protocol & IRB


Exploratory Research
Understand the challenges faced by patients, caregivers, and healthcare providers.

HOW WE EXPLORE
Connected medical system
Next-gen osteoarthritis
Documentation
Our method focuses on high risk areas and closely follows FDA regulations assessing risk through identification of use errors with guidance from HCPs.

HOW WE DOCUMENT
Risk assessment for surgical equipment
Human factors course for FDA
Design
Know where you stand and get the insight you need to focus future development efforts or to document achievement of objectives.

HOW WE DESIGN
Clinical workflows and packaging design
Formative Testing
Gather data necessary to ensure the best possible outcomes in upcoming validation testing.

HOW WE ITERATE
Connected medical system
Summative Testing
Assess if the user can safely and effectively perform critical tasks for intended use in the expected use environment.

HOW WE PARTNER
Pediatric medical injection kit validation

We partner with you to reach validation at any stage.
Our vast recruiting network stretches beyond the traditional, including clinical trial sites, to expand our participant population access.

Injection
Devices
• Form factor considerations
• Clinical and home use
• Needle safety devices
• Connected devices
• On-device labeling

Packaging,
labeling,
& IFU
• Clinical applications
• Connected devices
• Injection devices
• Infusion pumps
• Oral therapies

Digital assets & connected devices
- Digital therapeutics
- Patient support applications
- Websites & desktop software
- Clinical decision support systems
- Remote patient monitoring and management

Pumps, diagnostics, & more
• Infusion pumps
• Surgical devices
• Clinical diagnostics
• Robotic surgery systems
• Patient & caregiver diagnostics
Medical device insights
Bold Insight to connect with medical device manufacturing community at Pre-Filled Syringes East Coast virtual conference
Attended by drug and drug-delivery device developers, medical device engineers, and smart device and packaging developers, SMI’s 7th Pre-Filled Syringes East Coast conference will be held virtually...
Bold Insight’s Gavin Lew to present at Intellus Worldwide Fall vForum
Like many conferences, the shift to a virtual format will apply to this year’s Intellus Worldwide Summit. The Fall vForum will extend over four days and highlight topics that are top of mind for the healthcare insights and analytics community.
Physicians and specialists weigh in on telehealth improvements
Both patients and clinics have had to rapidly adopt to telehealth due to safety concerns associated with in-person visits. Last summer, we published a blog post highlighting common areas of concern...
Bold Insight to connect with medical device manufacturing community at Pre-Filled Syringes East Coast virtual conference
Attended by drug and drug-delivery device developers, medical device engineers, and smart device and packaging developers, SMI’s 7th Pre-Filled Syringes East Coast conference will be held virtually October 26-27, 2020. A leader in the medical device human factors industry, Bold Insight will host a...
Bold Insight’s Gavin Lew to present at Intellus Worldwide Fall vForum
Like many conferences, the shift to a virtual format will apply to this year’s Intellus Worldwide Summit. The Fall vForum will extend over four days and highlight topics that are top of mind for the healthcare insights and analytics community.
Physicians and specialists weigh in on telehealth improvements
Both patients and clinics have had to rapidly adopt to telehealth due to safety concerns associated with in-person visits. Last summer, we published a blog post highlighting common areas of concern that healthcare professionals (HCPs) have when using telehealth. We suspected a gap between...
We are ISO 9001:2015 certified
We take the quality and integrity of our research seriously, and invest heavily in the development of expert human factors practitioners.

Our commitment to quality
Industry standards and best practices
We don’t just adhere to best practices, we work with other industry thought leaders to define them through our corporate memberships with AAMI and other organizations.
Internal and external training
All of our human factors practitioners go through a robust internal training program prior to their first project, benefit from our apprenticeship model, and have plentiful external training opportunities.
- Controlled processes
- Vendor management
- Rigorous auditing
- Information security standards