Gavin has 25 years of experience in corporate and academic environments. He founded UX consultancy User Centric and grew it to be the largest private UX consultancy in the US. After selling the company, he continued to lead a North American UX team to become one of the most profitable business units of the parent organization. He is a frequent presenter at national and international conferences and the inventor of several patents. He is an adjunct professor at DePaul and Northwestern Universities. Gavin has an MA in Experimental Psychology from Loyola University.
Something unique about you summed up in one sentence
I can fall asleep anywhere. It’s hard being me.
Your favorite part of working at Bold Insight
At any given moment, you will encounter laughter, smarts, and all around nice people. You can see, hear and feel the energy of the team that drives right into projects–this is the work environment to die for.
In your spare time you would absolutely do this:
Build more LEGOs
How long have you been in the UX field?
Since 1992, so just about 27 years
You cannot start the day without doing this...
Pressing the espresso button on the coffee machine at work.
Your ultimate celebrity dinner party guest list would include:
Bill Gates, because he has had two lifetimes (one to build Microsoft and another where the man is genuinely making real change–he eradicated a disease from a continent), Philip K Dick who wrote so many stories that made you think, Emily Blunt because she would have something to say while being quite witty and is an amazing actor.
Long-term personal or professional goal?
I would like to publish a book. I am 85% done and have a publisher ready but need to finish the manuscript on AI and UX.
Any other facts to share?
I bid on an auction for an Olympic mascot statue. I have been to a bunch of Olympic games since 1992 and after completing the acquisition of User Centric, I decided to get one from London. It was made from the last few drops of metal to build the Olympic Stadium and sits the entrance to the stairs of my house
Read Gavin’s bold insights!
Bold Insight’s Gavin Lew to highlight medical devices and human factors at Intellus Worldwide Summit
*Gavin Lew, Managing Director of Bold Insight, will present at the 2019 Intellus Worldwide Summit Insights Evolution in Philadelphia, Pennsylvania on May 20, 2019. In his talk, Medical Devices & the Human Factors of Health, Lew will describe the regulatory...read more
Bold Insight’s Gavin Lew presents on artificial intelligence technology at the International Home and Housewares Show
The world's premier exposition of products for the home, The International Home and Housewares (IHA) Show, offers insight into business practices and trends that are shaping the housewares industry. A growing trend in this industry is the integration of artificial...read more
Bold Insight started out small, much like my former company 20 years earlier, User Centric, where a few set off with lofty ideas and a plan. But this time, we are smarter. We learned from the growing pains, the corporate red tape, and how to run a business better to...read more
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