Feeling Bold?

An employee-owned company

We are employee-owned, and our vision is for every long-term member of our team to share in the success they help create. We value curiosity, ambition, and an entrepreneurial flare. We also believe in our employees; we have a culture that promotes empowerment, resourcefulness, and ingenuity.

We’re hiring!

Why you should apply

A UX and HF consulting practice based in the Chicago area, we offer our researchers the opportunity to work with some of the coolest next-generation products out there. We partner with our clients to inform the design of best-in-class experiences, and we have a great time doing it!

Diverse projects

We are a team of seasoned UX & HF professionals who believe in the importance of designing products and services that are useful, usable, and engaging across every industry. We work to expose team members to a wide variety of research diversity.

Incredibly collaborative team

Over the years, the most often cited benefits of working with us have been our incredibly collaborative and supportive team and fun and casual work environment.

Investment in your professional growth

Opportunities to publish, attend conferences, and teach frequently arise. We also foster a mentorship-model training program.

Joining the team


What to expect


Your first few weeks


Designed for every stage of life


What to expect


Your first few weeks


Designed for every stage of life

Open positions

We are hiring for the positions below, right now! Check them out to see if one might be the perfect fit!


Researchers at Bold Insight work side-by-side with peers and client stakeholders to plan, manage, and execute research that will inform the design of exceptional user experiences.

We have both full-time positions and short-term contracts available!

UX Researcher

Senior UX Researcher

Human Factors Researcher

Senior Human Factors Researcher

Benefits and perks

All of our team members, both contract and full-time, enjoy many benefits and perks, including:

  • Competitive salary
  • Employer-subsidized travel perks
  • Diversity, equity, and inclusion best practices incorporated into all organizational workstreams

Working in our corporate office? We have a lot of fun in our casual, laid-back offices! Whether you’re primarily on-site or occasionally stopping by, you’ll enjoy even more benefits, including:

  • Free fitness center membership at our corporate office
  • Relaxed dress code
  • Generous work-from-home policy
  • Power-adjustable standing desks
  • Free snacks and drinks
  • Office dogs
  • Happy hours and in-person team events
  • Espresso machines, need we say more?
If there is a mutual fit, contractors often convert to full-time team members! Our full-time team members also enjoy the following benefits:
  • Choice of medical insurance programs (PPO, HSA & HMO)
  • Dental and vision insurance plans
  • Short- and long-term disability, life, AD&D
  • Pet insurance
  • Potential for employee ownership
  • 401K matching
  • [Beginning Jan 1, 2023] 100% employer-paid health insurance (dental and vision included) for full-time employees, 50% employer-paid for spouse/dependents
  • Monthly bonus plan
  • Loyalty bonuses, including an every 5-year travel perk — take a vacation on us!
  • Philanthropy hours
  • Industry-leading parental leave policy
  • Conference attendance & professional development
  • Holiday office closure, generous PTO, paid holidays, personal, and sick time

Bold Insight a Crain’s Chicago Business Best Places to Work in Chicago finalist for second year in a row. Bold Insight has once again been named one of Crain’s Best Places to Work in Chicago, making the 2021 list.

Bold Insight has been named to Inc. magazine’s annual list of the Best Workplaces for 2020. Earning one of ten spots on the Inc. Editors’ List, Bold Insight has been recognized as the best of the best.

Bold Insight recognized as one of Inc. Magazine’s fastest growing companies in the Midwest. This list represents a unique look at the most successful companies within the Midwest region economy’s most dynamic segment–its independent small businesses.

Let’s talk!

If you think you’d be a great fit, please fill out an application.

Find out more about what makes Bold Insight a great place to work!