of our work is large scale, global user research

of our work is in medical device, digital health

of our work is focused on connected devices

of our work is large scale, global user research

of our work is in medical device, digital health

of our work is focused on connected devices

Humanizing experiences

Full-service UX and human factors research agency

Our work

Creative. Flexible. Research-minded.

Quantifying your customer experience can be just as important as designing it. There are many ways to get the insights needed to guide your development process.

We match the best research method to address your specific objectives and right-size our efforts without blowing your budget.

Ethnography

Contextual inquiry

Time & motion studies

Concept assessments

Focus groups

Diary studies

Formative usability testing

Collaborative design workshops

Heuristic evaluations

Information architecture assessments

Summative usability testing
Human factors validation testing
Comparative testing
Benchmarking
Remote or in-lab testing

ADJECTIVE​
(of a person, action, or idea) showing an ability to take risks; confident and courageous​
(of a color or design) having a strong or vivid appearance​

Our mission is to be the most thoughtful, informed, and impactful partner we can be for our clients, our employees, and our world and to have fun while doing it.

Bold TV

Get to know us through webinars, office tours, weekly values videos, and more!

Our locations

Downers Grove, IL

2001 Butterfield Road
Suite 360
Downers Grove, IL 60515

Chicago, IL

125 S. Wacker Drive
Suite 3000
Chicago, IL 60606

Global

Learn more about our ReSight Global family

Strategic partners

Access to studios and viewing rooms in desirable downtown Chicago.
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Nationwide facility locations, expanded capabilities, and 1.6 million panelists.
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Design and digital innovation to carry our recommendations forward.
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Memberships & certifications

Bold Insight is a Corporate Member of the Association for the Advancement of Medical Instrumentation (AAMI).

We are ISO 9001:2015 certified.

This globally-recognized certification represents:

• Rigorous auditing
• Information security standards
• Controlled processes
• Vendor management

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