About us
Your trusted research partner
We redefine research by combining unparalleled expertise with a culture that fosters innovation and collaboration. We are not just a research vendor; we are your dedicated partner in creating safer, more efficient, and engaging experiences for your customers.
We love the definition of bold; it is the foundation of our company.
ADJECTIVE
(of a person, action, or idea) showing an ability to take risks; confident and courageous
Our mission
For our clients, we strive to be more than just a service provider. We aim to be a trusted partner who cares about your product’s success as much as you do. For our employees, we provide a work environment that fosters empowerment, creativity, and accountability. And for the world, we are dedicated to giving back to the community and advancing our field.
What we do
Our Services
With almost 20 years of experience in UX consulting, we offer a range of services designed to meet your needs:
- UX research: Deliver outstanding experiences to your users.
- Human factors research: Ensure safe and effective product use.
- UX Expert Review: Enhance usability with expert evaluations.
- Research facilities: Capture better data with our flexible lab configurations.
- Medical device research: Support exploratory research through regulatory submission.
- Automotive research: Build brand loyalty with exceptional user experiences.
- Accessibility: Facilitate inclusive design practices.
- Employee experience: Boost employee efficiency, satisfaction, and retention.
- AI research: Ensure the adoption of AI-enabled products.
- FemTech research: Develop bespoke experiences for women’s health tech.
Working with Us
We believe in a creative, flexible, and research-minded approach. Our process is designed to deliver exceptional outcomes within your objectives and budget. By placing employee empowerment at the heart of our culture, we ensure that our team is personally invested in your success.
Why culture matters to us
Our Bold culture is the cornerstone of our success. It’s about open communication, passion for our work, and dedication to excellence. When you choose Bold Insight, you’re choosing a team that is not only serious about research but also knows how to have fun along the way.
Commitment to quality
We take data integrity seriously. Our certified quality system ensures that every aspect of our business, from data handling to employee training, meets the highest standards. We employ people who are passionate about what they do, ensuring that your research challenges are met with enthusiasm and expertise.
Recognition and awards
Our commitment to excellence has been recognized by industry leaders. We have been named a Crain’s Chicago Business Best Place to Work for three consecutive years and featured on Inc. magazine’s annual ranking of the Best Workplaces. Our employee-first culture is not just a statement; it’s a commitment we live by every day.
Partnerships
We have established relationships with recruiters, research facilities, and other vendors to support our high-quality service delivery. Our global reach extends to over 100 key markets, ensuring that we can support your research needs wherever you are.