Our services
At a glance
Our team has been in UX consulting for almost 20 years and has the expertise and professionalism of a large agency with the imagination and agility of a startup (because we’ve been both!). This unique perspective offers insight to avoid project pitfalls, saving time, money, and resulting in better data for our clients.
UX research & strategy
Deliver outstanding experiences to your users
Improve the user experience in one channel or across all product touchpoints. Our research-backed insights empower you to design with confidence.
Human factors research
Ensure safe and effective use
Our research informs early product design to human factors validation. We have been applying HFE/UE to medical device development longer than the FDA has been regulating it!
Global project management
Expert management powers global UX
Run your global user research effectively with our specialized project management.
Facilities rental
Capture better data
Our flexible test suite configurations were purpose-built to support a wide range of testing scenarios. We collaborate with you to design the optimal lab configuration or simulated environment that aligns with your project’s objectives.
Medical device research
From early exploration to validation, enhance user experience while ensuring safe and effective use.
IFU Scorecard
Our proprietary IFU Scorecard evaluates your instructions for use (IFUs), labels, and related materials against over 600 global regulatory requirements and usability best practices.
Accessibility consulting
Facilitate an inclusive design process by implementing accessibility best practices throughout the stages of product design.
Team Accelerator Program
Align teams. Accelerate results.
We help large organizations strengthen collaboration across regions and functions.
Team augmentation
Our team augmentation model gives you immediate access to experienced professionals who embed directly into your team.
AI & emerging tech
Ensure the success of your AI-enabled products with great user experience; context, interaction, and trust are the prerequisites for AI adoption.