Bold Insight
Bold Insight

Our services

At a glance

Our team has been in UX consulting for over 20 years and has the expertise and professionalism of a large agency with the imagination and agility of a startup (because we’ve been both!). This unique perspective offers insight to avoid project pitfalls, saving time, money, and resulting in better data for our clients.

UX research, consulting, & strategy

UX research, consulting, & strategy

Improve the UX in one channel or across all product touchpoints.  Our research-backed insights empower you to design with confidence.

Quantitative research

Quantitative research

We design statistically rigorous studies grounded in real-world behavior, delivering right-sized data that supports defensible product decisions.

AI research

AI & emerging technology

Ensure the success of your AI-enabled products with great user experience; context, interaction, and trust are the prerequisites for AI adoption.

Accessibility consulting

Accessibility consulting

We work with teams to evaluate, improve, and design user experiences that include more people, across more contexts. 

Human factors research

Human factors research

We have been applying HFE/UE to medical device development longer than the FDA has been regulating it.

Medical device research<br />

Medical device research

From early exploration to validation, enhance user experience while ensuring  safe and effective use.

IFU Scorecard

IFU Scorecard

Our proprietary IFU Scorecard evaluates your materials against over 600 global regulatory requirements and usability best practices.

Global project managment

Global project managment

Execute your global UX research with precision, compliance, and cultural awareness across diverse markets. 

Research facilities

Facilities rental

Need a space that works as hard as your team does? Our custom-built research and meeting spaces are designed to support high-stakes innovation.

Lightbulb

UX Expert Review

Empower your team with comprehensive insights into the usability and overall user experience of your products and services.

Team augmentation<br />

Team augmentation

Our team augmentation model gives you immediate access to experienced professionals who embed directly into your team.

Team Accelerator Program

Team Accelerator Program

We work with teams to evaluate, improve, and design user experiences that include more people, across more contexts. 

Hear from clients like you

Hear from clients like you