Meet the team
Our team of UX and human factors experts brings the expertise and professionalism of a large agency, with the imagination and agility of a startup. How? Because we’ve been both. We have been working together for almost 20 years to help our clients create exceptional experiences for their customers. We have learned a lot along the way. We keep our overhead low so we can focus our efforts on making you successful.
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Researchers with advanced degrees
Anthropologists
Engineers
Have a psychology background
Korey Johnson
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Managing Partner
Katie Leyden
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Sr. UX Researcher
Coleen Long
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Sr. UX Researcher
Jeff Yang
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UX Researcher
Joselyn Walsh
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UX Researcher
Mihir Bhatt
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Director
Kendall Zarate
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UX Researcher
Conor Mackin
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Partner
Kathryn Gwizdala
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UX Researcher
Giovanni Centeno
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UX Researcher
Kayla Sanoy
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Sr. UX Researcher
Abraham Ortiz Tapia
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UX Researcher
Jennifer Gallant
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UX Researcher
Elena Beckman
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Sr. UX Researcher
Aston Karner
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UX Researcher
Ilaria Amato
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UX Researcher
Shelly Holbrook
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Director
Elizabeth Reuter
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UX Researcher
Kristen Kauphusman
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Director
Allison Paul
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Director
Jack Ruocco
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UX Researcher
Jim Kershner
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Director
Chris Goesel
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UX Researcher
Jessica Keshen
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UX Researcher
David Boze
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UX Researcher
Heather Rakauskas
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Partner
Kaitlin Carter
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Sr. UX Researcher
Brad Hagoski
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UX Researcher
Gavin Lew
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Managing Partner
Andres Sulleiro
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Director
Katrina Orlov
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Sr. UX Researcher
Jackie Ulaszek
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Managing Partner
Abby Muldoon
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Sr. UX Researcher
Jonathan Woo
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Jr. Designer
Ben Bontreger
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UX Researcher
Anke Adenwala
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Partner
Kaitlin Stinson
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Director
Christina Ambrose
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Sr. UX Researcher
Kirsten Bruckbauer
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Director
Matthew McCormick
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UX Researcher
Dominique Engome Tchupo
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UX Researcher
Lindsey DeWitt Prat
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Sr. UX Researcher
Kyle Mullen
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UX Researcher
Janelle Sherman
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UX Researcher
Tanae Burton
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UX Researcher
Robert Posluszny
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IT
Clare Hansen
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UX Researcher
Allison Gabouer
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UX Researcher
Claire Tushak
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UX Researcher
Lynn Potts
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Director
Riley Maguire
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UX Researcher
Being Bold
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Learn more!
Ashley Chiu
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Training Director
Kristin Adamczyk
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Partner
Andrea Rubash
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Marketing
Mary Frances Tesher
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HR
Pam Stoffregen-Gay
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Managing Partner
Rowan Quinain
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Business Ops
Vivian Carrillo
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UX Researcher
Piyatida Haerr
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Partner
Denise Pfaucht
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Quality
Kayla Wright
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Senior Designer
Tyreana Austin
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Client Svcs
Erin Allegretti
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Business Ops
Emery
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Therapy Dog
Michelle McKinney
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Director
Patience Kurtz
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Sr. UX Researcher
Tikia Pamias
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Business Ops
Josepha Natzke
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Marketing
Benefits
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Learn more!
Jeff Byrd
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IT
Courtney Roberts
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Partner
William Lehman
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UX Researcher
Jules Edwards
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UX Researcher
Eliza Cruz
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Client Svcs
Maggie Considine
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UX Researcher
Stephanie Wiltman
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Sr. UX Researcher
Angie Stafford
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Business Ops
Vickie Nguyen
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UX Researcher
Ryan Carney
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Partner
Leiah Verdone
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Sr. UX Researcher
Scott Siebert
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Partner
Tate
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Snack Captain
Jennifer Inglis
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Human Resources
Mary McInnis
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Sr. UX Researcher
Muhammad Alsaqri
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UX Researcher
Brenna Budd
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Sr. UX Researcher
Nohra Murad
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UX Researcher
Melissa Cassidy
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Proj Mgmt
Michele McDonough
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Accounting
Patrick McCormack
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Sr. UX Researcher
Lucy Tootill
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UX Researcher
Catherine Hwang
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Partner
Jennifer Bernardino
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Business Ops
Yvette Granger
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Managing Partner
Phobey Cass
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Sr. UX Researcher
Larry Becker
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Director
Sam Alper
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Director
Andrew Zawisza
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Director
Bold for good
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How we give back!
Read our team’s latest bold insights
Conducting research with kids? Considerations for running studies with adolescent participants
Imagine: You’re interviewing a 9-year-old to get feedback on a new level of a popular children’s game. During the warmup part of the session, she was chatty and smiling and made a lot of eye contact, but now something has changed. She’s nervous and is struggling to...
Want to increase employee retention? Design your company around your employees
Bold Insight believes responsive design that prioritizes employee experiences helps drive engagement and productivity (and boosts financial performance). That’s why when we began to design Bold Insight’s corporate architecture, we drew from our own broad experiences...