Meet the team

Our team of UX and human factors experts brings the expertise and professionalism of a large agency, with the imagination and agility of a startup. How? Because we’ve been both. We have been working together for almost 20 years to help our clients create exceptional experiences for their customers. We have learned a lot along the way. We keep our overhead low so we can focus our efforts on making you successful.​

%

Researchers with advanced degrees

Anthropologists

Engineers

Have a psychology background

Patrick McCormack
Sr. Researcher
Mihir Bhatt
Director
Kendall Zarate
Researcher
Joselyn Walsh
Researcher
Maggie Considine
Researcher
Lucy Tootill
Researcher
Vivian Carrillo
Researcher
Jeff Yang
Researcher
Kaitlin Stinson
Director
Kathryn Gwizdala
Researcher
Rowan Quinain
Business Ops
Brad Hagoski
Researcher
Jennifer Gallant
Researcher
Aston Karner
Researcher
Nohra Murad
Researcher
Milena Petrovic
Sr. Researcher
Angie Stafford
Business Ops
Vickie Nguyen
Researcher
William Lehman
Researcher
Jack Ruocco
Researcher
Kirsten Bruckbauer
Director
Elena Beckman
Sr. Researcher
Ilaria Amato
Researcher
Michelle McKinney
Director
Giovanni Centeno
Researcher
Ben Bontreger
Researcher
Josepha Natzke
Marketing
Jennifer Bernardino
Business Ops
Elizabeth Reuter
Researcher
Tikia Pamias
Business Ops
Larry Becker
Director
Jim Kershner
Director
Abby Muldoon
Researcher
Mary McInnis
Sr. Researcher
Kayla Sanoy
Sr. Researcher
Katie Leyden
Sr. Researcher
Muhammad Alsaqri
Researcher
Mary Frances Tesher
HR
Christina Ambrose
Sr. Researcher
Patience Kurtz
Sr. Researcher
Stephanie Wiltman
Sr. Researcher
Katrina Orlov
Sr. Researcher
Leiah Verdone
Sr. Researcher
Tate
Snack Captain
Emery
Therapy Dog
Andrea Rubash
Marketing
Kristen Kauphusman
Director
Coleen Long
Sr. Researcher
Kaitlin Carter
Sr. Researcher
Jeff Byrd
IT
Shelly Holbrook
Director
Scott Siebert
Director
Sam Alper
Director
Piyatida Haerr
Partner
Phobey Cass
Sr. Researcher
Pamela Stoffregen-Gay
Managing Partner
Kristin Adamczyk
Partner
Korey Johnson
Managing Partner
Jessica Keshen
Researcher
Jackie Ulaszek
Managing Partner
Heather Rakauskas
Partner
Gavin Lew
Managing Partner
Erin Allegretti
Business Ops
Courtney Roberts
Director
Conor Mackin
Partner
Chris Goesel
Researcher
Catherine Hwang
Partner
Anke Adenwala
Partner
Andrew Zawisza
Director
Yvette Granger
Managing Partner
Allison Paul
Director
Ryan Carney
Partner