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Ryan Carney


Ryan’s background is at the intersection of research and storytelling. This experience allows him to effectively find qualitative and quantitative trends with a product and craft an effective narrative around those trends. With 8 years of experience in the UX field, Ryan executed projects with multiple methods and approaches, spanning multiple industries, including automotive, energy, and consumer technology. Ryan has also worked on medical studies across various stages of development, from early formative to validation, and a wide variety of devices. A member of UXPA, Ryan has an MA in Digital Storytelling and MS in Information and Communication Sciences from Ball State University.

Bold facts

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Something unique about you summed up in one sentence

I first got into UX after participating in an eye-tracking study in college.

Your favorite part of working at Bold Insight

The people! Work is so much more enjoyable when you like the folks you work with.

In your spare time (or if you had spare time), you would absolutely do this:

Summer: Ride my bicycle around a new town and find geocaches. Winter: Hide in my basement and work on my Lego city.

How long have you been in the UX field?

10+ years

You cannot start the day without doing this…

Giving my dog head scratches and a belly rub. Better than a cup of coffee (although coffee is a close second).

Your ultimate celebrity dinner party guest list would include:

Louie Anderson, Richard Karn, John O’Hurley, and Steve Harvey. And our dinner conversation topic would be how great Family Feud is.

Long-term personal or professional goal?

I would like to eventually have executed fieldwork on every continent. I’m currently at four continents (North and South America, Asia, and Europe). Australia and Africa shouldn’t be too difficult if the right project comes along…. Antarctica is a bit of a stretch-goal.

Any other facts to share?

I believe it is morally wrong for people to reheat pizza in a microwave. Please please please use an oven (conventional or toaster). Only you can prevent soggy crusts.
Read Ryan's bold insights
November 7, 2019

Moderators should put themselves in the position of learning from the participant. Keeping a few tips in mind can facilitate this process and produce a more fruitful UX research session.

November 8, 2018

The user experience (UX) of emerging FinTech might be considered superior in Africa compared to the United States. In Africa, the utility of cryptocurrencies has been communicated and made known, effectively improving the UX of this emerging technology.

October 5, 2018

As the robotics industry continues to find its way into our lives, we can begin to identify UX design principles to apply to this tech to increase the acceptance of robots and improve the human-robot interaction experience.

August 20, 2018

To truly deliver on the promise of AI, developers need to keep the end users in mind. By integrating three components of context, interaction, and trust, AI can be the runaway success that futurists predict it will be.

August 1, 2018

If we are approaching a rapid technology shift as some experts predict, core UX design principles will have to be redefined to adapt to radically different interaction models.

June 25, 2018

Selecting the correct vendors to support your UX project is critical to success. From facilities to recruiting, knowing the right questions to ask, budget constraints, and client needs and expectations will make the selection process smooth and painless.


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