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Explore our news hub for our latest updates, expert insights, and upcoming presentations from our team of thought leaders and UX industry experts.

Bold Insight to present on AI and UX at UX STRAT conference

This month, Gavin Lew, Managing Partner at Bold Insight, will speak on artificial intelligence (AI) at UX STRAT USA 2023. The event will bring together experienced design and product professionals from around the world to share methodologies and tools focused on...

Bold Insight hosts team-wide philanthropy event

On Thursday, Bold Insight will close its offices for Bold for Good Day, a full-day philanthropy event enabling employees to volunteer at non-profit organizations local to the Chicagoland area. Bold Insight employees will gather to support Foster Love, Habitat for...

Bold Insight earns 2023 Great Place to Work certification

Bold Insight is thrilled to announce it is Great Place to Work Certified due to its culture built around employee experience. Great Place To Work is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver...

Bold Insight’s Korey Johnson featured in MedTech Intelligence

This week, Korey Johnson, Managing Partner of Bold Insight, contributed to the online journal MedTech Intelligence with his article, How to Boost Patient Confidence Through Medical Device Design. Johnson details several tactical design approaches that can help medtech...

Bold Insight sponsors 2023 HFES Healthcare Symposium

This month, members from Bold Insight will attend the Human Factors and Ergonomics Society (HFES) 2023 Healthcare Symposium in Orlando, Florida. This symposium will bring together human factors (HF) experts, pharmaceutical and medical device companies, biomedical...

Bold Insight to present on 2023 UX trends

This month, Bold Insight’s Kirsten Bruckbauer will speak at the UXalliance Leadership Series, an ongoing series of global events organized by the UXalliance that brings together leading user experience (UX) professionals from around the world. Bruckbauer, Director at...

Bold Insight to present at 2022 UX Masterclass

This week, alongside leading professionals in user experience (UX) research from around the world, Bold Insight Managing Partners Gavin Lew and Pamela Stoffregen-Gay will be presenting at UX Masterclass. This event brings together senior leaders from each of the...

Bold Insight named to 2022 Crain’s Best Places to Work List

Bold Insight is thrilled to announce that it has once again been named one of Crain’s Best Places to Work in Chicago, making the 2022 list. See the full list of winners at Crain’s Chicago Business. The Best Places to Work list is a survey conducted by Best Companies...

Bold Insight expands benefits to address inequitable healthcare options

Bold Insight is committed to providing its team with equitable access to healthcare benefits. The Supreme Court’s decision has compromised this policy by taking away access to safe and private reproductive health care services. To address this inequity, Bold Insight...

Bold Insight sponsors and presents at UX Healthcare London Conference

This month, Bold Insight UK is participating in the UX Healthcare 2022 London conference, an event that brings together designers, practitioners, clinicians, technologists, and thought leaders to alter and improve the health care experience. Bold Insight Director...

Bold Insight supports Chicago-based DuSable Museum for Juneteenth

In support and celebration of the Juneteenth holiday, Bold Insight highlights the DuSable Museum of African American History. Located in Chicago, the DuSable Museum is the first non-profit museum dedicated to the collection, documentation, preservation, study, and the...

Bold Insight spotlights LGBTQ+ awareness for Pride Month

This June, Bold Insight celebrates Pride Month by championing local and national efforts for LGBTQ+ awareness and equality. This is a cause both personally impactful to the team and important to Bold Insight’s efforts to promote inclusive user experience (UX) research...

Bold Insight pursues sustainability for 2022 Bold for Good initiative

Each year, Bold Insight pledges a percentage of its profits towards local and national philanthropic efforts. In 2022, the Bold for Good initiative focuses on environmental awareness and sustainability. This initiative includes team-wide events, support of local...

Chicago-based UX agency, Bold Insight, expands to UK

With two offices in the US, Bold Insight, a leader in user experience (UX) and human factors research, has expanded its global footprint to the United Kingdom. Lead by Managing Partner Robert Schumacher, the new team is based in London and set to open physical offices...

Bold Insight’s Gavin Lew to discuss UX researcher hiring strategies

Alongside other user experience (UX) leaders, Bold Insight’s Managing Partner Gavin Lew will be part of Los Angeles UX Research Group’s Fireside chat, “What convinced you someone would be a great UX researcher?” This virtual discussion will feature leading hiring...

Bold Insight to attend Midwest career fairs to expand growing team

In an effort to expand their team of qualified user experience (UX) and human factors (HF) researchers in the Chicago area, Bold Insight will be attending upcoming career fairs at universities across the Midwest this February. “We’re thrilled to be adding more amazing...

Bold Insight’s Lew and Schumacher to present at UX Masterclass

Alongside other leading user experience (UX) professionals from around the world, Bold Insight’s Gavin Lew and Robert Schumacher will be speaking at the UX Masterclass. This conference brings together senior leaders from each of the UXalliance partner companies to...

Bold Insight to highlight Suicide Prevention Awareness Month

September is Suicide Prevention Awareness Month, and as part of the 2021 Bold for Good campaign, Bold Insight is showing support for organizations that work towards suicide prevention and mental health. The Bold Insight team chose this charitable cause because of...

Bold Insight exhibits at UXPA International Baltimore

The User Experience Professionals Association (UXPA) hosted its annual conference in Baltimore from August 30 through September 2. Bold Insight helped attendees enjoy their conference experience with a claw game that rewarded players with prizes and a chance for a...

Bold Insight’s Gavin Lew to present on UX research and accessibility

This month, Bold Insight Managing Partner Gavin Lew will present on the important intersection of user experience (UX) research and accessibility in a webinar hosted by Mexico and Colombia partner Usaria. Lew will share how usability research has evolved and how it...

Bold Insight participates in Multiple Sclerosis Awareness Month

This month, Bold Insight will shine a spotlight on fundraising efforts for Multiple Sclerosis (MS) research. March is the nationally recognized MS Education and Awareness Month, the focus of which is to share resources for and stories about those impacted by MS. The...

Bold Insight highlights Spay and Neuter Awareness Month

A quick scan through Bold Insight’s social media posts will reveal that employees have a soft spot for animals. Many on Bold Insight’s team support local rescue organizations through fostering, recurring financial donations, spearheading collection drives, or...

Bold Insight presents on AI and remote testing at UX Masterclass

Bold Insight Managing Partners Bob Schumacher and Gavin Lew will present at the 16th UX Masterclass on December 4-5, 2020. This year, the conference will be held virtually and is hosted by PeepalDesign and UXalliance. The conference theme, The Changing Faces of UX:...

Bold Insight’s Gavin Lew talks AI user design in MedTech podcast

Discussing the benefits of designing artificial intelligence (AI) technology around the user, Gavin Lew, Managing Partner of Bold Insight, spoke with Tom Donnelly during the MedTech Chat podcast on October 9, 2020. Lew highlighted ways to improve AI technology...

Does Africa hold the key to the future of UX design?

Bold Insight hosts South African user experience consultancy, Mantaray, to present on-the-ground research in free event Africa has some of the fastest growing economies in the world, but organizations designing next generation tech for this market often fail on their...

Bold Insight awarded ISO 9001:2015 certification

Bold Insight, a user experience (UX) and human factors (HF) research agency, is proud to be awarded ISO 9001:2015 certification from NSF-ISR. Achieving certification is a demanding process that includes a rigorous audit to demonstrate Bold Insight’s conformance to...

Bold Insight awarded Best Human Factors Research Agency of 2018

Bold Insight is proud to be recognized by the Global Business Insight Awards as the Best Human Factors Research Agency of 2018. The Global Business Insight Awards celebrate business leadership and innovation across a wide range of sectors. Bold Insight was selected...

Bold Insight and The Office of Experience team up for charity

Focusing on designing and delivering great experiences, Bold Insight, a user experience research agency, and The Office of Experience (OX), an experience design and digital innovation consultancy, co-hosted a charity event in Chicago on November 13. Similar to a Bold...

Bold Insight’s Gavin Lew to present at Money 2020

The premier conference in the payments, fintech, and financial services industries, Money 20/20 hosts over 11,000 attendees and will be held in Las Vegas, Nevada, on October 21-24, 2018. Bold Insight Managing Director Gavin Lew is teaming up with Visa’s Head of...

Bold Insight connects with human factors community at HFES 2018

A leader in the medical device human factors industry, Bold Insight sponsored this year’s Human Factors and Ergonomics Society (HFES) International Annual Meeting to connect with HF/E colleagues and young professionals interested in pursuing a career in the space. The...

Join Bold Insight at NAMIWalks Chicago

On September 15, Bold Insight will be represented with a team at NAMIWalks Chicago, a 5K hosted by the National Alliance on Mental Illness (NAMI). The event at DuSable Harbor in Chicago raises awareness and funds for NAMI organizations across the country. “The Bold...

10 charities come out on top at Bold Insight’s casino night

Bringing together local user experience (UX) leaders, Bold Insight hosted a charity event in Oak Brook on June 19. Unique to other casino-themed events, attendees played with Bold Insight’s money to benefit charities they chose. Winners were the top chip holders at...

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