This week, Korey Johnson, Managing Partner of Bold Insight, was featured in the healthcare technology-focused digital media platform, HIT Consultant. In his article, How to Improve Patient Confidence When Rolling Out New Medical Technology, Johnson highlights key considerations that can help inspire trust from the first interaction a patient has with a new medtech solution.
“A harmful patient experience can shatter trust in a product’s ability to support patient care,” said Johnson. “By conducting research up front and keeping a range of use scenarios in mind, medtech manufacturers can better tailor the experience that each patient will have, and consistently design products that close the trust gap with patients.”
For more tips on improving patient confidence, read the full article by visiting the HIT Consultant website.
About HIT Consultant
Founded in 2012, HIT Consultant is the leading source of healthcare technology news, analysis and insights for healthcare executives, physicians and providers. Their content provides editorial insights on health IT, EHRs, population health management, digital health, telehealth, accountable care, patient engagement and startups. With more than 100k unique visits a month, the HIT Consultant website is the leading destination for forward-thinking healthcare business leaders and influencers.
About Bold Insight
Bold Insight is a UX research agency based in Chicago. Our team offers clients the expertise and professionalism of a large agency, with the imagination and agility of a startup. This dynamic offering results in responsiveness, sense of pride and ownership, and flexibility to exceed project expectations. Ready to kick off a study? Reach out!