Team Accelerator Program
Align teams. Accelerate results.
We help large organizations strengthen collaboration across regions and functions.
The challenge:
As technological advancements continue to change standard working practices, teams spread across different locations or tasks with complementary functions often run into friction. That friction can cause inefficiencies, bottleneck workflows, and confusion over task ownership and accountability.
What we see most often:
Teams pulling in different directions. Without a shared vision or clear priorities, teams lose momentum.
Unclear roles and reporting. When no one knows who’s in charge, things stall.
Confusion about career growth. Teams may value time served or performance differently, leading to tension.
Left out of the big picture. Execution teams don’t always get the full context they need to innovate.
Not enough independence. Some teams don’t have the tools or trust to run on their own.
Difficulties distributing work across time zones. Handoffs fall through, and communication gets messy.
Trust gaps. Misunderstandings and past frustrations can damage working relationships.
How we help:
What you’ll get:
A real understanding of what the issues are, without fear of retaliation
Prioritized issues impacting your team’s performance and productivity
Actionable recommendations to resolve conflicts and bridge gaps
More trust and independence
for local teams
Smarter ways to work across locations and time zones
A stronger, more connected team that gets things done
Why we’re the right partner for team alignment
As UX researchers, we’re trained to uncover the root causes of friction, whether between users and products or between teams. We know how to navigate ambiguity, ask the right questions, and bring clarity to complex dynamics. That’s why we’re uniquely suited to help cross-functional teams move from conflict to alignment.
We’ve applied this approach across industries. In one case, we worked with a global pharmaceutical client to improve collaboration between U.S. and Asia-based teams. Through in-depth interviews and targeted workshops, we uncovered differences in communication styles, trust levels, and decision-making. Together, we developed a clear plan to reduce friction and improve team cohesion across regions.
We bring the same core skills to this work that we use in user research every day:
You don’t need another playbook; you need a neutral, experienced partner who can help your team move forward with clarity and confidence. That’s what we bring.
Ready to get started? Let’s talk.
In the field
Diagnosing and improving global team dynamics
A global pharmaceutical company set out to uncover misalignment between its US and Asia teams.
