Blogs
UX/HF for business growth & strategy
Turn user insight into business impact.
These blogs explore how user research drives product-market fit, de-risks investment, and informs growth strategies.
Beyond the data dump: Crafting research reports that drive real change
Effective research reports do more than present data. Learn how to structure reports that connect insights to business impact and inspire next steps.
Storytelling for strategic UX reporting: Drive action and engage stakeholders
Learn a three-step process to transform your research reports into compelling stories that communicate insights with clarity and impact.
Smart brands double down on UX when the economy dips
UX research and design helps organizations make data-backed, business-driven decisions, bringing clarity and confidence in an unpredictable economic environment.
Why UX people make great strategy consultants
Learn why UX researchers excel as strategy consultants through data-driven approaches that address critical decisions and adapt to new contexts.
Beyond the product: UX for ecosystems 
Designing a positive UX requires manufacturers to integrate products into broader ecosystems, balancing user and manufacturer perspectives and iterating based on behavioral data.
Unlocking the power of user-centric design for business success 
Prioritize understanding and meeting users’ needs to shape your company’s future and achieve unprecedented success. Investing in user experience (UX) leads to lower support costs, higher customer retention, and a proven return on investment.
Is customer channel-hopping hiding UX problems?
Listen to reasons customers contact you and use those reasons to diagnose problems in your channels that may be hiding.
Am I satisfied or stuck? The impact of ecosystems on household users
Manufacturers building an ecosystem of devices and services should design for both a separate, personalized experience and household or shared experience.
UX and Brand: Delivering on the promise of experience strategy
Bold Insight and The Office of Experience partner to deliver outstanding user experiences.
Designing your POS so it’s not a POS
Regardless of whether the interface is intended to be used by a customer (novice) or an employee (expert), the key is to ensure that the POS interface is designed for the intended audience. To do this, organizations should engage users throughout the design process.
Hear from clients like you
Consumer electronics manufacturer
Thank you for the unforgettable experience, efficiency, and professionalism. It was super enlightening to observe [the moderator's] interviews. The deliverables were perfect
and on time. I hope we will
work together again.
Hear from clients like you
Consumer electronics
manufacturer
Thank you for the unforgettable experience, efficiency, and professionalism. It was super enlightening to observe [the moderator's] interviews. The deliverables were perfect and on time. I hope we will work together again.
