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Korey Johnson

Managing Partner

Korey has over 15 years of experience in UX and HF research. With a background in both automotive UX (improving the design of vehicle cockpits and in-vehicle systems) and, over the past 10+ years, a strong focus on medical device human factors, he offers clients cross-industry expertise with a critical understanding of working with regulated spaces. Korey has a passion for making medical devices safer and more effective through the application of HFE/UE, and also for establishing and maintaining an organizational culture that supports the development of expert HF practitioners – both of which are central to the mission of Bold Insight.
During graduate school he applied the principles of human factors engineering to the problem of user authentication, creating a novel graphical authentication mechanism for which he holds a patent. Korey is a contributing author to industry standards, regularly speaks at national and international conferences, and has an MS in Human Factors Psychology from the University of Idaho.

Bold facts

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Something unique about you summed up in one sentence

When I drive, it is always in complete silence without the radio on so I can hear myself think.

Your favorite part of working at Bold Insight

The long-lasting relationships – of course with our team, but also with our clients. Also, having the freedom to find creative solutions to challenges related to research, the organization, and our team.

In your spare time (or if you had spare time), you would absolutely do this:

I would absolutely take up home brewing again if I had time. I would also golf more.

How long have you been in the UX field?

15+ years

You cannot start the day without doing this…

Instead, I’ll answer the opposite – I can NOT start the day with the snooze button. In the shower or working out within 5 minutes of my alarm.

Your ultimate celebrity dinner party guest list would include:

I don’t care much for celebrities, I’d rather have dinner with 4 friends. But for the sake of argument, let’s say Fallon, Tosh, Colbert, and Trump. You can’t tell me that wouldn’t be entertaining.

Long-term personal or professional goal?

My long-term goal is to ensure that Bold Insight outlasts me (at least professionally) and stays true to our founding principles.

Any other facts to share?

I have a telepresence robot in our office that is equipped with a placard that says “I’ll be nicer if you’ll be smarter.” I am a misunderstood individual – I’m really a nice guy.
Read Korey's bold insights
March 16, 2023

Instead of a top-down, one-size-fits-all approach to research, collaboration between manufacturers and human factors research teams can create trusted partnerships and a focus on designing valuable products.

December 21, 2021

A successful global project starts with understanding and planning for logistical challenges.

December 14, 2021

Prepare for a successful global study by allocating additional time to strategize localization and translation.

December 2, 2021

Understanding and accounting for common challenges is the first step in collecting high quality data during global research.

April 22, 2020

Human factors research in the support of medical and drug delivery device commercialization is essential and we should be planning on a return to in-person research as soon as is possible by applying all available and practical protective measures.

April 3, 2019

HFES healthcare symposium provides insight on FDA and regulatory perspectives, use of technology in research, interesting research methods employed, and cross-industry collaboration.

August 15, 2018

A stronger recruiting strategy that includes relationships with patient support groups and clinical treatment centers can provide better access to difficult-to-reach patient populations. Being intentional about how you plan the logistics of your human factors and user research can mitigate risks to validity introduced by biases.

May 18, 2018

Finding efficient ways to leverage post-market surveillance data to inform product development at an institutional level will be key for SaMD manufacturers seeking FDA precertification.

April 5, 2018

Healthcare symposium provides clarity for interpretation of FDA guidance documents related to human factors engineering.

February 26, 2018

I found myself discussing what can be done to increase the extent to which voice recognition systems are seen as a benefit rather than an annoyance with the research sponsors, and I said the same things as I said 10 years ago… improve the system to support and recognize more natural speech patterns.


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