Bold Insight earns 2023 Great Place to Work certification

June 1, 2023

Bold Insight is thrilled to announce it is Great Place to Work Certified due to its culture built around employee experience. Great Place To Work is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue and increased innovation.

The certification is based on feedback to an employee survey that determines which organizations offer an exemplary company culture. The Great Place to Work survey found that 98% of Bold Insight’s employees believe it is a great place to work, compared to 57% of employees at a typical U.S.-based company. Bold Insight also recently announced that it was named one of Inc.’s Best Workplaces for 2023 – its second time making the prestigious list.

“This award is a testament to Bold Insight’s fun and collaborative environment that allows employees of all levels to thrive,” said Gavin Lew, Managing Partner at Bold Insight. “Our employees are excited to be part of a workplace where they’ll be rewarded fairly and equitably for their hard work and commitment.”

Bold Insight’s culture is built entirely around the employee experience, with a focus on equity and collaboration. Examples of this include:

  • Flat organization and rewards: To put more of an emphasis on employees’ skill set and reduce internal competition, Bold Insight only uses four titles. Additionally, all employees are eligible to receive the same monthly bonus of up to $1,000.
  • Fair and equitable review process: To ensure pay equity and fairness, one male and female Managing Partner review every job offer before it’s given to a candidate.
  • Competitive salary: Bold Insight reviews salaries every 2-3 years to match for inflation, ensure staff are being paid equally for commensurate work, and to ensure competitive market pay.
  • Investment in career development: All new employees, regardless of experience, receive multiple weeks of classroom-style training, job shadowing, and ongoing mentorship support to learn Bold Insight’s culture and approach to client work.

“In order to produce the best results for our clients, we must set our employees up for success by creating a supportive culture and investing in their career development,” said Lew. “This approach helps instill confidence in our team members and ultimately help our clients design safer and more efficient, effective, and engaging products.”

About Bold Insight
Bold Insight is a UX and human factors research agency based in Chicago. Our research enables designers to design with confidence. We span the product development life cycle; informing early product design to global human factors validation, all to ensure user experiences are useful, usable, safe, engaging, and satisfying. Get in touch with us to discuss your next project.


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