Developing safe devices that work is the baseline for effective medtech design. FDA regulations help bring consistency to that process. But even guided by robust regulation, safety and functionality are only as effective as the likelihood that patients will adhere to...
Lindsey brings extensive research experience in industry and academia, including formal training in ethnographic field methods, to help clients achieve their objectives. Lindsey excels in a range of UXR methodologies, research and workshop design, collaboration with cross-functional partners, and coordinating with / communicating insights to global partners. Now based in Paris, she has lived and worked in the US, Japan, Belgium, Germany, and France. Lindsey holds a PhD in Asian Languages & Cultures from UCLA.
Learn more about
Something unique about you summed up in one sentence:
Your favorite city in the world is...and why?
In your spare time (or if you had spare time), you would absolutely do this:
Share an interesting fact or a special skill:
Your ultimate celebrity dinner party guest list would include...
Best piece of advice you’ve been given:
What superpower would you most want?
Instead of a top-down, one-size-fits-all approach to research, collaboration between manufacturers and human factors research teams can create trusted partnerships and a focus on designing valuable products.
To boost adoption of IoT devices, medical device manufacturers should consider four key questions to gain insights into user contexts and perceptions.
When used with proper consideration, VR can be a fantastic tool in the researcher’s toolkit.
Ethnographic research helps identify nuances to create a more robust understanding of users, identifying unexpected insights that may not show themselves until much later in the product development process.
With a few considerations and thoughtful planning, research that includes the a11y community can effectively collect data while ensuring a respectful participant experience to help design products that meet the needs of all users.
By being thoughtful of the research process and unique needs of participants, researchers can champion inclusion of those with accessibility needs in research, resulting in better designed products.
Read our team’s latest bold insights
4 make-or-break considerations for health IoT ecosystems
All too often, medical device manufacturers roll out Internet of Things (IoT) devices that struggle to satisfy users and be adopted at scale. That’s in part because health IoT doesn’t exist in a void. Each device fits into a broader ecosystem that includes other...
3 reasons to conduct ethnographic research during medical device development
Conducting ethnographic research is one of the best ways to understand and anticipate users’ needs. In systems as complex and personal as those in healthcare, it is especially important dive deep into the context of use to identify gaps and nuances during the product...
10 tips to better support a11y participants during user research
As UX researchers, we play a critical role to ensure all research participants feel comfortable and respected. For those in the accessibility (a11y) community, we are cognizant of the variety of accommodations that may need to be employed throughout the participant...