As UX researchers, we play a critical role to ensure all research participants feel comfortable and respected. For those in the accessibility (a11y) community, we are cognizant of the variety of accommodations that may need to be employed throughout the participant...
Researcher
With a background of more than 20 years in nursing, Chris brings a unique skillset to each health-related project. A Charge Nurse on an acute, behavioral health unit, she cared for patients who were diagnosed with a range of psychiatric disorders including, but not limited to, schizophrenia, major depression, addiction, bi-polar, anxiety, PTSD, and eating disorders. Chris also has a background in orthopedics and med-surg bringing real-world expertise to test preparation and lab design. Chris has a BS in Nursing from Lewis University.



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Our research has shown a trend in healthcare provider feedback regarding mHealth alerts and features. While generally positive about the concept, liability is top of mind with this user group and common questions were raised during testing.
Read our team’s latest bold insights
5 tips for remote UX research with the A11y community
Approximately 15% of the global population identifies as having a disability. Given that so many individuals have accessibility needs, it is essential that we, as user experience (UX) researchers, design products with the accessibility (a11y) community in mind, and...
Accessibility and medical human factors research: 3 questions to ask your product teams
One of the best parts of my job as a human factors researcher is interacting with participants during studies. Early medical device studies generally have bare-bones definitions of intended user groups that become more defined throughout the product development life...
Six unique benefits of rolling research
Our team has seen an increase in requests for rolling research to support product design across multiple industries, from consumer goods to healthcare. We’ve seen firsthand the benefits of executing this model of research and why it can revolutionize the way product...