Bold Insight launched a global AI study in March 2023 that included: 24 multilingual interviews conducted with UX researchers in 19 countries, spanning 22 languages. 27 interviews in English with global UX researchers representing 24 countries. Our global study led us...
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UX Researcher, Clinical Liaison
Chris brings a unique skillset as a registered nurse with 17+ years of clinical experience in orthopedics and medical-surgical settings and a background as a charge nurse on behavioral health units. Moderating numerous medical device studies, she applies real-world expertise to test preparation and lab design. Her goal is to build rapport with participants and put them at ease the moment she meets them. Chris believes in active listening and creating a safe, non-judgmental environment to help participants engage and provide feedback on a deeper level. She has a BS in Nursing from Lewis University.
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Our research has shown a trend in healthcare provider feedback regarding mHealth alerts and features. While generally positive about the concept, liability is top of mind with this user group and common questions were raised during testing.
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