Piya draws on her training in human computer interaction to understand how people respond to technology. She has lead over 100 small- and large-scale projects, including several multi-country projects. Piya has conducted formative and summative research on medical devices and software, mobile devices and accessories, websites, productivity, financial, and enterprise application tools. She also has extensive experience researching interactive voice response (IVR) systems in a variety of industries.
Piya is a member of the User Experience Professionals Association (UXPA), Human Factors and Ergonomics Society (HFES) and Association for the Advancement of Medical Instrumentation (AAMI). She has an MS in Human-Computer Interaction from De Paul, University, BS in Computer Science with a minor in Art from Northeastern Illinois University.
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We designed Bold Insight to deliver our employees’ best work. The result: a workplace that reflects the emotions, ideas, and experiences of all our employees.
Employees are a key user group at any organization. Applying UX research principles can help HR leaders optimize employee experience, drive engagement, and boost the bottom line.
Generative AI can help researchers refine and clarify research objectives, communicate effectively, and spark creativity and strategic thinking.
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