Patience Kurtz

Senior Researcher

Patience draws from her background in human-centered design, research, and art to help clients design and deliver meaningful experiences for users. Having worked in the hospitality industry for more than ten years, she loves learning from and connecting with people. Patience is passionate about applying UX research methods to promote accessibility and inclusive design practices. She has a Master’s degree in Digital Communication and Media Arts with an emphasis in human-computer interaction from DePaul University.

Bold facts

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Something unique about you summed up in one sentence

I have always hated peanut butter…it’s something I’m working on.

Your favorite part of working at Bold Insight

Everyone is incredibly kind, supportive, and fun to work with.

In your spare time you would absolutely do this:

I love reading and making things, but you’ll most likely find me searching for a good hiking spot outside of the city.

Your favorite city in the world is...and why?

I’m always looking for my next favorite! I’m happy anywhere that is easily walkable and has good food.

You cannot start the day without doing this:

Eating breakfast and listening to the Daily.

Your ultimate celebrity dinner party guest list would include:

Dan Levy, Catherine O’Hara, Anthony Bourdain, and Lizzo.

Long-term personal or professional goal?

I want to continue to contribute to work that makes life more enjoyable for as many people as possible. I also hope to accomplish something physically challenging. I’m not sure what that will be yet, but I can promise you it won’t be running a marathon!

Any other facts to share?

My background is in photography and the only reason I hope to own a house someday is so that I can build my own darkroom.
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Read Patience's bold insights
January 25, 2023

With a few considerations and thoughtful planning, research that includes the a11y community can effectively collect data while ensuring a respectful participant experience to help design products that meet the needs of all users.

November 14, 2022

By being thoughtful of the research process and unique needs of participants, researchers can champion inclusion of those with accessibility needs in research, resulting in better designed products.


Read our team’s latest bold insights

5 tips for remote UX research with the A11y community

Approximately 15% of the global population identifies as having a disability. Given that so many individuals have accessibility needs, it is essential that we, as user experience (UX) researchers, design products with the accessibility (a11y) community in mind, and...

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Six unique benefits of rolling research  

Our team has seen an increase in requests for rolling research to support product design across multiple industries, from consumer goods to healthcare. We’ve seen firsthand the benefits of executing this model of research and why it can revolutionize the way product...

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