Imagine: You’re interviewing a 9-year-old to get feedback on a new level of a popular children’s game. During the warmup part of the session, she was chatty and smiling and made a lot of eye contact, but now something has changed. She’s nervous and is struggling to...
Research Operations Manager
Jennifer is a seasoned professional with extensive experience in the restaurant industry, where she applied her ability to juggle a variety of demands in an ever-changing environment. Jennifer brings her unique ability to dig beneath the surface and connect with multiple points of view to each project. With a passion for teaching and discovering new things, her goal is to positively impact her colleagues, workplace, and clients. Jennifer holds a BS in Elementary Education from Illinois State University.
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Something unique about you summed up in one sentence:
Your favorite part of working at Bold Insight:
In your spare time you would absolutely do this:
Your favorite city in the world is...and why?
You cannot start the day without doing this:
Your ultimate celebrity dinner party guest list would include:
Best advice ever received?
Any other facts to share?
Unlock valuable insights by creating engaging environments, maximizing participation, and uncovering the genuine perspectives of young users.
We designed Bold Insight to deliver our employees’ best work. The result: a workplace that reflects the emotions, ideas, and experiences of all our employees.
Employees are a key user group at any organization. Applying UX research principles can help HR leaders optimize employee experience, drive engagement, and boost the bottom line.
Generative AI can help researchers refine and clarify research objectives, communicate effectively, and spark creativity and strategic thinking.
Regulations and guidance for human factors research and medtech have evolved, but the goals remain unchanged. The right research partner makes navigating FDA rules simple.
Read our team’s latest bold insights
Want to increase employee retention? Design your company around your employees
Bold Insight believes responsive design that prioritizes employee experiences helps drive engagement and productivity (and boosts financial performance). That’s why when we began to design Bold Insight’s corporate architecture, we drew from our own broad experiences...
Why employee experience should get the same attention as user experience
HR leaders made it through the system shocks of 2020. They made it through the Great Resignation. Now, many are focusing once again on “normal” priorities like reducing employee attrition and improving engagement. To assess that, many of today’s HR leaders conduct...
Not sure how to use AI tools in your UX research? Consider making it your sparring partner
Last winter, there was a shift in the way people think and talk about artificial intelligence (AI); it felt seismic and sudden. Even though we’ve been quietly surrounded by AI for some time, the media’s perfect-storm reaction to Bard, ChatGPT, and others has caused...