This Pride Month, feel encouraged to step up for your colleagues, your participants, and your clients by recognizing the importance of gender and sexuality diversity.
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Research Operations Manager
Jennifer is a seasoned professional with extensive experience in the restaurant industry, where she applied her ability to juggle a variety of demands in an ever-changing environment. Jennifer brings her unique ability to dig beneath the surface and connect with multiple points of view to each project. With a passion for teaching and discovering new things, her goal is to positively impact her colleagues, workplace, and clients. Jennifer holds a BS in Elementary Education from Illinois State University.



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Our global AI study taught us a lot, including that human translators are still key to quality translation and the research it supports.
Speech technology helps UX researchers bridge linguistic and cultural barriers. Effective use, however, depends on balancing the roles of humans and tech.
Generative AI can speed up repetitive research tasks, but it’s still hard to trust each output. Our global AI study measures the concrete impact.
China and the European Union are regulating AI ethics. The mandate for medtech design teams: build AI-powered products that meet ethics standards and inspire user trust.
Read our team’s latest bold insights
Conducting research with kids? Considerations for running studies with adolescent participants
Unlock valuable insights by creating engaging environments, maximizing participation, and uncovering the genuine perspectives of young users.
Want to increase employee retention? Design your company around your employees
We designed Bold Insight to deliver our employees’ best work. The result: a workplace that reflects the emotions, ideas, and experiences of all our employees.
Why employee experience should get the same attention as user experience
Employees are a key user group at any organization. Applying UX research principles can help HR leaders optimize employee experience, drive engagement, and boost the bottom line.