Imagine: You’re interviewing a 9-year-old to get feedback on a new level of a popular children’s game. During the warmup part of the session, she was chatty and smiling and made a lot of eye contact, but now something has changed. She’s nervous and is struggling to...
Senior UX Researcher
Coleen’s background lies in clinical research with a special interest in the non-profit community food services and child welfare industries. Her past work with children with acute behavioral health disorders contributes to her passion to understand the needs of special populations while helping to develop tools that improve overall quality of life. With Coleen’s diverse background, she provides clients with unique insights that can be applied to any research project. Coleen has a BS in Clinical Psychology from the University of Illinois at Urbana-Champaign.



Bold facts
Learn more about

Something unique about you summed up in one sentence

Your favorite part of working at Bold Insight

In your spare time you would absolutely do this:

How long have you been in the UX field?

You cannot start the day without doing this...

Your favorite city in the world is...and why?

Your ultimate celebrity dinner party guest list would include:

Do you have a long-term personal or professional goal you'd like to share?
We have aggregated some considerations for HCPs, healthcare organizations, and others involved in the medical space.
Read our team’s latest bold insights
Want to increase employee retention? Design your company around your employees
Bold Insight believes responsive design that prioritizes employee experiences helps drive engagement and productivity (and boosts financial performance). That’s why when we began to design Bold Insight’s corporate architecture, we drew from our own broad experiences...
Why employee experience should get the same attention as user experience
HR leaders made it through the system shocks of 2020. They made it through the Great Resignation. Now, many are focusing once again on “normal” priorities like reducing employee attrition and improving engagement. To assess that, many of today’s HR leaders conduct...
Not sure how to use AI tools in your UX research? Consider making it your sparring partner
Last winter, there was a shift in the way people think and talk about artificial intelligence (AI); it felt seismic and sudden. Even though we’ve been quietly surrounded by AI for some time, the media’s perfect-storm reaction to Bard, ChatGPT, and others has caused...