Coleen Long

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Coleen Long

Senior UX Researcher

Coleen’s background lies in clinical research with a special interest in the non-profit community food services and child welfare industries. Her past work with children with acute behavioral health disorders contributes to her passion to understand the needs of special populations while helping to develop tools that improve overall quality of life. With Coleen’s diverse background, she provides clients with unique insights that can be applied to any research project. Coleen has a BS in Clinical Psychology from the University of Illinois at Urbana-Champaign.

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Coleen

Something unique about you summed up in one sentence

I have lived in all regions of the US.

Your favorite part of working at Bold Insight

The people! With such a diverse group of supportive, hardworking, and fun-loving individuals, I am constantly learning something new and ways to improve/grow.

In your spare time (or if you had spare time), you would absolutely do this:

Find any and all great food spots near by to go and try out. Or, if anything, scroll through pictures of food on yelp and wish I was eating it.

How long have you been in the UX field?

4 years

You cannot start the day without doing this...

Spend at least 10 minutes doing absolutely nothing and then making coffee.

Your favorite city in the world is...and why?

Taipei, Taiwan! It’s filled with rich culture and some of the best food around. I have family there and have been able to visit almost once every year; it’s like a second home.

Your ultimate celebrity dinner party guest list would include:

Alex Trebek, Ryan Reynolds, Meryl Streep, and Jenna Mourey.

Do you have a long-term personal or professional goal you'd like to share?

Make sure that no matter what I am doing, there’s always an opportunity to give back to my community.

Read Coleen's bold insights

March 30, 2020

COVID-19: Using human factors and UX to make a positive impact

We have aggregated some considerations for HCPs, healthcare organizations, and others involved in the medical space.

Context, accents, and privacy: Overcoming hurdles of AI translation tools in global UX research

Sep 19, 2023

Bold Insight launched a global AI study in March 2023 that included: 24 multilingual interviews conducted with UX researchers in 19 countries, spanning 22 languages. 27 interviews in English with global UX researchers representing 24 countries. Our global study led us...

The role and challenges of speech technology in global UX research

Aug 31, 2023

Speech technology helps UX researchers bridge linguistic and cultural barriers. Effective use, however, depends on balancing the roles of humans and tech.

Generative AI in UX research: what are the risks and rewards?

Aug 18, 2023

Generative AI can speed up repetitive research tasks, but it’s still hard to trust each output. Our global AI study measures the concrete impact.

What medtech design teams need to know about AI regulations

Jun 27, 2023

China and the European Union are regulating AI ethics. The mandate for medtech design teams: build AI-powered products that meet ethics standards and inspire user trust.