As UX researchers, we play a critical role to ensure all research participants feel comfortable and respected. For those in the accessibility (a11y) community, we are cognizant of the variety of accommodations that may need to be employed throughout the participant...
Senior Researcher
Coleen’s background lies in clinical research with a special interest in the non-profit community food services and child welfare industries. Her past work with children with acute behavioral health disorders contributes to her passion to understand the needs of special populations while helping to develop tools that improve overall quality of life. With Coleen’s diverse background, she provides clients with unique insights that can be applied to any research project. Coleen has a BS in Clinical Psychology from the University of Illinois at Urbana-Champaign.



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We have aggregated some considerations for HCPs, healthcare organizations, and others involved in the medical space.
Read our team’s latest bold insights
5 tips for remote UX research with the A11y community
Approximately 15% of the global population identifies as having a disability. Given that so many individuals have accessibility needs, it is essential that we, as user experience (UX) researchers, design products with the accessibility (a11y) community in mind, and...
Accessibility and medical human factors research: 3 questions to ask your product teams
One of the best parts of my job as a human factors researcher is interacting with participants during studies. Early medical device studies generally have bare-bones definitions of intended user groups that become more defined throughout the product development life...
Six unique benefits of rolling research
Our team has seen an increase in requests for rolling research to support product design across multiple industries, from consumer goods to healthcare. We’ve seen firsthand the benefits of executing this model of research and why it can revolutionize the way product...