As UX researchers, we play a critical role to ensure all research participants feel comfortable and respected. For those in the accessibility (a11y) community, we are cognizant of the variety of accommodations that may need to be employed throughout the participant...
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Kristin has over 15 years of experience managing and executing UX research engagements across a wide variety of industries and methodologies. As part of Bold Insight’s quality team, she uses her extensive hands-on knowledge to help establish training documents and curriculum for staff to ensure quality and consistency and enjoys mentoring novice researchers.
Clients benefit from Kristin’s unique technical background, as she can often be found designing lab solutions for studies (her specialty is figuring out how to capture the best data in challenging test environments). She is a member of HFES and UXPA. Kristin has a BS in Computer Science from Lewis University, and an MS in Human-Computer Interaction from DePaul University.



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With a few considerations and thoughtful planning, research that includes the a11y community can effectively collect data while ensuring a respectful participant experience to help design products that meet the needs of all users.
By being thoughtful of the research process and unique needs of participants, researchers can champion inclusion of those with accessibility needs in research, resulting in better designed products.
Read our team’s latest bold insights
5 tips for remote UX research with the A11y community
Approximately 15% of the global population identifies as having a disability. Given that so many individuals have accessibility needs, it is essential that we, as user experience (UX) researchers, design products with the accessibility (a11y) community in mind, and...
Accessibility and medical human factors research: 3 questions to ask your product teams
One of the best parts of my job as a human factors researcher is interacting with participants during studies. Early medical device studies generally have bare-bones definitions of intended user groups that become more defined throughout the product development life...
Six unique benefits of rolling research
Our team has seen an increase in requests for rolling research to support product design across multiple industries, from consumer goods to healthcare. We’ve seen firsthand the benefits of executing this model of research and why it can revolutionize the way product...