Kaitlin Carter

Senior Researcher

Kaitlin brings a wide range of experience to every project. Her research background spans online communities to auto, public health to urban planning and design, and food sustainability to linguistic analysis; this provides clients with unique insight from various industries that can be applied to every research question. She is particularly skilled in ethnography, qualitative exploratory research, and contextual inquiry. Kaitlin has a BA in Cultural Anthropology and an MA in Business and Organizational Anthropology from Wayne State University.

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Something unique about you summed up in one sentence

I love understanding the unique and cool things about humans: language, diet, death, and everything in between!

Your favorite part of working at Bold Insight

I love the collaborative and supportive, but hardworking, environment. We excel because we support each other and make sure we are the best versions of ourselves.

Do you have a long-term personal or professional goal you'd like to share?

Professionally: being my best, most confident self Personally: mastering headstands and handstands

How long have you been in the UX field?

3 years

You cannot start the day without doing this...

Having a deep conversation with my cats.

Your favorite city in the world is...and why?

Detroit: it has the amenities of a big city with the elbow room and coziness of a rust-belt city. It is gritty, united, unique, and has the best food scene in my opinion.

Your ultimate celebrity dinner party guest list would include:

Lady Gaga, Caitlin Doughty, Georgia Hardstark & Karen Kilgariff

Any other facts to share?

The only non-vegetarian foods I eat are bugs, for good reasons!  I love to shop resale for clothing and I’ve been told I’m VERY good at it.
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Read Kaitlin's bold insights
January 25, 2023

With a few considerations and thoughtful planning, research that includes the a11y community can effectively collect data while ensuring a respectful participant experience to help design products that meet the needs of all users.

November 14, 2022

By being thoughtful of the research process and unique needs of participants, researchers can champion inclusion of those with accessibility needs in research, resulting in better designed products.


Read our team’s latest bold insights

5 tips for remote UX research with the A11y community

Approximately 15% of the global population identifies as having a disability. Given that so many individuals have accessibility needs, it is essential that we, as user experience (UX) researchers, design products with the accessibility (a11y) community in mind, and...

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Six unique benefits of rolling research  

Our team has seen an increase in requests for rolling research to support product design across multiple industries, from consumer goods to healthcare. We’ve seen firsthand the benefits of executing this model of research and why it can revolutionize the way product...

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