Kaitlin Carter

Senior UX Researcher

Kaitlin (known to many by their nickname Indy) approaches every project with the multidisciplinary lens of 5+ years of experience in both human factors and UX. Their passion lies in human factors studies, ranging from complex drug delivery systems to software as medical device (SaMD). Their research background in linguistic and business anthropology offers clients insight from various industries that can be applied to every research question. Kaitlin has a BA in Cultural Anthropology and an MA in Business and Organizational Anthropology from Wayne State University.

Bold facts

Learn more about


Something unique about you summed up in one sentence

I love understanding the unique and cool things about humans: language, diet, death, and everything in between!

Your favorite part of working at Bold Insight

I love the collaborative and supportive, but hardworking, environment. We excel because we support each other and make sure we are the best versions of ourselves.

Do you have a long-term personal or professional goal you'd like to share?

Professionally: being my best, most confident self Personally: mastering headstands and handstands

How long have you been in the UX field?

5 years

You cannot start the day without doing this...

Having a deep conversation with my cats.

Your favorite city in the world is...and why?

Detroit: it has the amenities of a big city with the elbow room and coziness of a rust-belt city. It is gritty, united, unique, and has the best food scene in my opinion.

Your ultimate celebrity dinner party guest list would include:

John and Hank Green, Allie Ward, and Julien Solomita

Any other facts to share?

I love to eat bugs, and for good reasons! I also love to go thrifting and vintage shopping.
Read Kaitlin's bold insights
May 31, 2023

Unlock valuable insights by creating engaging environments, maximizing participation, and uncovering the genuine perspectives of young users.

May 19, 2023

We designed Bold Insight to deliver our employees’ best work. The result: a workplace that reflects the emotions, ideas, and experiences of all our employees.

May 16, 2023

Employees are a key user group at any organization. Applying UX research principles can help HR leaders optimize employee experience, drive engagement, and boost the bottom line.

May 11, 2023

Generative AI can help researchers refine and clarify research objectives, communicate effectively, and spark creativity and strategic thinking.

April 12, 2023

Regulations and guidance for human factors research and medtech have evolved, but the goals remain unchanged. The right research partner makes navigating FDA rules simple.


Read our team’s latest bold insights