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Kaitlin Carter
Director
Kaitlin (known to many by their nickname Indy) approaches every project with the multidisciplinary lens of 5+ years of experience in both human factors and UX. Their passion lies in human factors studies, ranging from complex drug delivery systems to software as medical device (SaMD). Their research background in linguistic and business anthropology offers clients insight from various industries that can be applied to every research question. Kaitlin has a BA in Cultural Anthropology and an MA in Business and Organizational Anthropology from Wayne State University.
Bold facts
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Kaitlin
Something unique about you summed up in one sentence
I love understanding the unique and cool things about humans: language, diet, death, and everything in between!
Your favorite part of working at Bold Insight
I love the collaborative and supportive, but hardworking, environment. We excel because we support each other and make sure we are the best versions of ourselves.
Do you have a long-term personal or professional goal you'd like to share?
Professionally: being my best, most confident self. Personally: mastering headstands and handstands.
How long have you been in the UX field?
5 years.
You cannot start the day without doing this...
Having a deep conversation with my cats.
Your favorite city in the world is...and why?
Detroit: it has the amenities of a big city with the elbow room and coziness of a rust-belt city. It is gritty, united, unique, and has the best food scene in my opinion.
Your ultimate celebrity dinner party guest list would include:
John and Hank Green, Allie Ward, and Julien Solomita.
Any other facts to share?
I love to eat bugs, and for good reasons! I also love to go thrifting and vintage shopping.
Read Kaitlin's bold insights
Read our team’s latest bold insights
Global UX, mastered: The UXalliance’s 20-year collaboration story
This year marks the 20th anniversary of the UXalliance. To celebrate this milestone, we sat down with Gavin, one of the five founding members, to discuss the organization’s history, guiding principles, and the benefits it brings to clients.
Human factors testing for OTC drugs and non-prescription medical devices
As the field of human factors continues to evolve, so must our approaches to testing and study design. While the FDA’s 2013 guidance laid the groundwork for study design and methodology, recent discussions and conference presentations have prompted a shift in how we approach OTC HF testing, leading to more comprehensive and realistic assessments of these products.
What the history of human factors tells us about the future of our industry
Look back at the rich history of human factors engineering, from its roots in anthropometry to the advanced field of ergonomics and beyond. These developments have shaped technologies and design, enhancing everyday life by making experiences safer and more intuitive.