Tyreana Austin

Client Services Associate

Tyreana brings more than 13+ years of hands-on experience supporting clients, small-sized businesses, and corporate accounts with purchasing processes and product and service recommendations. She is passionate about learning and trying new things. always eager to expand her knowledge base. Tyreana has an Associate degree in Business Management from Rasmussen College.

Bold facts

Learn more about


Something unique about you summed up in one sentence:

I love a challenge!

Your favorite city in the world is...and why?

Chicago! I love doing yoga at the lakefront.

In your spare time (or if you had spare time), you would absolutely do this:

Watch classic and new Disney movies with my daughter!

Share an interesting fact or a special skill:

I learned how to purchase and trade stocks during the pandemic.

Your ultimate celebrity dinner party guest list would include...

Beyonce, Will Ferrell, and Jeff Bezos

Long-term personal or professional goal:

Get a PhD in Psychology

Favorite book:

The Millionaire Next Door by Thomas J Stanley & William D Danko

What fictional universe would you like to live in?

I would love to live in the Wizarding World! #TeamGryffindor;)
Read Tyreana's bold insights
March 16, 2023

Instead of a top-down, one-size-fits-all approach to research, collaboration between manufacturers and human factors research teams can create trusted partnerships and a focus on designing valuable products.

February 27, 2023

To boost adoption of IoT devices, medical device manufacturers should consider four key questions to gain insights into user contexts and perceptions.

February 22, 2023

When used with proper consideration, VR can be a fantastic tool in the researcher’s toolkit.

February 14, 2023

Ethnographic research helps identify nuances to create a more robust understanding of users, identifying unexpected insights that may not show themselves until much later in the product development process.

January 25, 2023

With a few considerations and thoughtful planning, research that includes the a11y community can effectively collect data while ensuring a respectful participant experience to help design products that meet the needs of all users.

November 14, 2022

By being thoughtful of the research process and unique needs of participants, researchers can champion inclusion of those with accessibility needs in research, resulting in better designed products.


Read our team’s latest bold insights

4 make-or-break considerations for health IoT ecosystems

All too often, medical device manufacturers roll out Internet of Things (IoT) devices that struggle to satisfy users and be adopted at scale. That’s in part because health IoT doesn’t exist in a void. Each device fits into a broader ecosystem that includes other...

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