Catherine Hwang


Catherine has over 15 years of experience in resourcing and operations management. She directs all fiscal and human resource operations, including analysis, projections, strategy, and compliance. With an advanced skill set in project resourcing, Catherine also drives project success and client satisfaction through resourcing strategies that ensure efficiency and project delivery that surpass expectations.

Bold facts

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Something unique about you summed up in one sentence

I have a weird ability to memorize long sets of numbers and am terrified of spiders.

Your favorite part of working at Bold Insight

The team. The laughter. The passion.

In your spare time you would absolutely do this:

Play video games.

How long have you been in the UX field?

15+ years

You cannot start the day without doing this…

Watch WGN morning news and drink a coconut milk latte.

Your favorite city in the world is...and why?

I haven’t been to many places around the world so I would have to say San Francisco. I love the mild temperatures with little to no humidity, the food, and the close proximity to wine country!

Your ultimate celebrity dinner party guest list would include:

Barack & Michelle Obama, Conan O’Brien, Kevin Hart, and Emily Blunt

Any other facts to share?

I do all my own stunts, but never intentionally.
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Read Catherine's bold insights
January 25, 2023

With a few considerations and thoughtful planning, research that includes the a11y community can effectively collect data while ensuring a respectful participant experience to help design products that meet the needs of all users.

November 14, 2022

By being thoughtful of the research process and unique needs of participants, researchers can champion inclusion of those with accessibility needs in research, resulting in better designed products.


Read our team’s latest bold insights

5 tips for remote UX research with the A11y community

Approximately 15% of the global population identifies as having a disability. Given that so many individuals have accessibility needs, it is essential that we, as user experience (UX) researchers, design products with the accessibility (a11y) community in mind, and...

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Six unique benefits of rolling research  

Our team has seen an increase in requests for rolling research to support product design across multiple industries, from consumer goods to healthcare. We’ve seen firsthand the benefits of executing this model of research and why it can revolutionize the way product...

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