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Ghost has a particular passion for chasing a worm on a string. She will lead you to the toy and you will pick it up. If you swing it EXACTLY as she likes, she will give you 3-5 seconds of her time before running away.

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lab 

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Downers Grove • Included amenities and services

Dedicated Client Services Associate

We guarantee you will have an outstanding experience at our research labs. To that end, clients reserving any test room or test suite receive the following amenities:
  • A dedicated Client Services Associate stationed in our reception area to:
  • Validate participant identification, including COVID vaccine status, if required
  • Administer consent forms
  • Distribute incentives
  • Collect all information needed to support every individual project requirement
  • Ensure every participant has an outstanding experience
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Downers Grove • Included amenities and services

Amenities with every rental

  • Large, comfortable waiting room for participants to relax prior to session
  • Unlimited copies and administrative support throughout fieldwork
  • Organized and managed catering to ensure dietary restrictions are considered
  • Unlimited soda, water, and snacks
  • Onsite, free, covered parking
  • Starbucks in building!
  • Access to breakout room to privately take a call
  • Break area with refrigerator and sink
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Downers Grove • Reception
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Downers Grove • Break area & call space
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about our research facilities
about our
research

Our research helps us understand where the product is falling short and where it’s succeeding. To uncover these insights, we can jump in at any point in the product development cycle. This valuable data is transformed into design recommendations for your team to confidently bring a product to market that users will adopt and champion. We empower your designers to design with confidence and deliver an experience users will love!

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about our UX research services