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Downers Grove • Included amenities and services
Dedicated Client Services Associate
We guarantee you will have an outstanding experience at our research labs. To that end, clients reserving any test room or test suite receive the following amenities:- A dedicated Client Services Associate stationed in our reception area to:
- Validate participant identification, including COVID vaccine status, if required
- Administer consent forms
- Distribute incentives
- Collect all information needed to support every individual project requirement
- Ensure every participant has an outstanding experience
Downers Grove • Included amenities and services
Amenities with every rental
- Large, comfortable waiting room where participants can relax prior to session
- Unlimited copies and administrative support throughout fieldwork
- Organized and managed catering to ensure dietary restrictions are considered
- Unlimited soda, water, and snacks
- Onsite, free, covered parking
- Starbucks in building!
- Access to breakout room to privately take a call
- Break area with refrigerator and sink
Downers Grove • Reception
Downers Grove • Break area & call space
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about our research facilities
about our
research
Our research helps us understand where the product is falling short and where it’s succeeding. To uncover these insights, we can jump in at any point in the product development cycle. This valuable data is transformed into design recommendations for your team to confidently bring a product to market that users will adopt and champion. We empower your designers to design with confidence and deliver an experience users will love!
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