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Kyle draws on his background as an anthropologist to help clients design and deliver key insights for users. Having conducted research and worked in an academic setting for more than ten years, he loves doing fieldwork and working with people. Kyle is excited to apply UX research methods to help clients. He has a PhD in Anthropology from the University of Kentucky.
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Moderators should put themselves in the position of learning from the participant. Keeping a few tips in mind can facilitate this process and produce a more fruitful UX research session.
The sharing economy, primarily based in digital platforms, is poised for companies to stand out by delivering exceptional user experiences.
Our research has shown a trend in healthcare provider feedback regarding mHealth alerts and features. While generally positive about the concept, liability is top of mind with this user group and common questions were raised during testing.
With the thousands of projects managed over the years, we feel like we’ve “seen it all.” While rare, in spite of the amount of preparation and planning, sometimes things don’t go as expected.