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Leiah Verdone

Senior UX Researcher

Leiah brings a unique background in health sciences to every project. She has clinical work experience with patient groups in a variety of healthcare populations which adds invaluable insight into human factors and UX considerations of medical devices and other health-related technology and products. Her passion for the latest tech drives her curiosity and desire to find creative ways to solve existing problems. Leiah has a BS in Health Sciences from Aurora University.

Bold facts

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Leiah

Something unique about you summed up in one sentence

I lived in three countries before the age of 7.

Your favorite part of working at Bold Insight

Literally everything. It’s an exciting work environment where you get to feel challenged and inspired, while still having fun and enjoying the company of cool people (and pups)!

In your spare time (or if you had spare time), you would absolutely do this:

Binge watch Korean dramas.

How long have you been in the UX field?

3+ years

You cannot start the day without doing this:

Ha! Opening your eyes. These trick questions can’t get past me…

Your favorite city in the world is...and why?

Seoul. The food, the people, and the overall vibe make it a must-revisit city for me.

Your ultimate celebrity dinner party guest list would include:

If it’s a maximum of 4 other guests, whichever 4 members of BTS are available at the time.

Long-term personal or professional goal?

One day I’d love to build my dream house or go on tour with a big-name performer as a backup dancer.

Read our team’s latest bold insights

Three things to improve acceptance of AI

To truly deliver on the promise of AI, developers need to keep the end users in mind. By integrating three components of context, interaction, and trust, AI can be the runaway success that futurists predict it will be.

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Recruiting methods and study logistics for human factors and user research

A stronger recruiting strategy that includes relationships with patient support groups and clinical treatment centers can provide better access to difficult-to-reach patient populations. Being intentional about how you plan the logistics of your human factors and user research can mitigate risks to validity introduced by biases.

read more