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Katrina’s dual background in art and science has honed her ability to think creatively and with strong attention to detail. Katrina has led and supported UX research and design projects in the consumer product, e-commerce, and healthcare spaces. To each project she brings a wide range of experience in ethnography, contextual inquiry, diary studies, focus groups, individual interviews, expert reviews, usability studies, rapid iterative design testing, and ideation workshopping. Katrina has an MS in Human Factors in Information Design from Bentley University.
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Our research has shown a trend in healthcare provider feedback regarding mHealth alerts and features. While generally positive about the concept, liability is top of mind with this user group and common questions were raised during testing.
With the thousands of projects managed over the years, we feel like we’ve “seen it all.” While rare, in spite of the amount of preparation and planning, sometimes things don’t go as expected.
HFES healthcare symposium provides insight on FDA and regulatory perspectives, use of technology in research, interesting research methods employed, and cross-industry collaboration.
Guided by 20 years of experience, we are dedicated to using what we’ve learned to benefit our clients, empower our employees, and give back to our community.