If we are approaching a rapid technology shift as some experts predict, core UX design principles will have to be redefined to adapt to radically different interaction models.
Singularity and the potential impact on UX design principles
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Kyle Mullen
PhD
UX Researcher
Kyle draws on his background as an anthropologist to help clients design and deliver key insights for users. Having conducted research and worked in an academic setting for more than ten years, he loves doing fieldwork and working with people. Kyle is excited to apply UX research methods to help clients. He has a PhD in Anthropology from the University of Kentucky.
Bold facts
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Kyle
Something unique about you summed up in one sentence:
As an archaeologist, I once excavated the world's oldest (at the time) beer brewery in Egypt.
Your favorite city in the world is...and why?
Chicago (does not need explanation).
In your spare time (or if you had spare time), you would absolutely do this:
Fix up old houses.
Share an interesting fact or a special skill:
My favorite food is tavern-style pizza.
Your ultimate celebrity dinner party guest list would include...
Olivia Wilde, Harry Styles, Florence Pugh, Chris Pine
You cannot start the day without doing this:
Drinking 3 cups of coffee.
What fictional universe would you like to live in?
I'd most like to live in any universe created by Dick Wolf.
What fictional family would you like to join?
The Dutton family from Yellowstone.
Read Kyle's bold insights
Read our team’s latest bold insights
Am I satisfied or stuck? The impact of ecosystems on household users
Manufacturers building an ecosystem of devices and services should design for both a separate, personalized experience and household or shared experience.
UX and Brand: Delivering on the promise of experience strategy
Bold Insight and The Office of Experience partner to deliver outstanding user experiences.
When designing an experience, are you really thinking about the customer first?
While every organization has constraints to consider when designing experiences for customers or users, designing the ideal customer experience is completely possible within those constraints. Begin by identifying the experience you want your customer to have and work “backward” from there.