Designing accessible products through UX research can create better user experiences for all when researchers are knowledgeable about accessibility and accessible designs, recruit those with a wide range of accessibility needs throughout the UX process, and offer accessible participation options like in-home testing.
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Senior HF Researcher
Jordan holds over 8 years of experience within the field of human factors in healthcare. She has worked within consulting, academia, hospital settings, and the medical device industry. Jordan’s career has focused on improving patient care and user experience in surgery; she has spent 100+ hours in operating rooms collecting data to drive process and product improvements. Jordan’s work has been featured by various media outlets and spans topics such from patient safety investigations to cognitive biases to ergonomics. Jordan holds a BS, MS, and PhD in human factors from Embry-Riddle Aeronautical University.
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