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The foundation of Kevin’s career was formed working closely with ophthalmologists performing intricate ophthalmic surgery. This experience provided him a profound understanding of the critical importance of medical devices and their impact on patients’ lives. As a usability researcher, Kevin has further developed a unique empathy for the challenges healthcare providers face through extensive ethnography and contextual inquiry in operating rooms around the world. Driven by the desire to make a tangible difference, Kevin finds motivation in the positive transformation UX and HF research brings to the lives of patients and medical professionals alike.
Kevin has a successful track record of launching complex devices both in the US and international markets, highlighting his exceptional ability to navigate the intricate landscape of global regulatory requirements while addressing the diverse needs of healthcare systems around the world. With over 13 years of experience, Kevin is a frequent presenter at conferences and collaborator in the medical technology human factors landscape. Kevin has a BS in Physiology from Michigan State University and an MBA from University of Phoenix.
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Our research has shown a trend in healthcare provider feedback regarding mHealth alerts and features. While generally positive about the concept, liability is top of mind with this user group and common questions were raised during testing.
With the thousands of projects managed over the years, we feel like we’ve “seen it all.” While rare, in spite of the amount of preparation and planning, sometimes things don’t go as expected.
HFES healthcare symposium provides insight on FDA and regulatory perspectives, use of technology in research, interesting research methods employed, and cross-industry collaboration.
As designers, we assume users will behave the way we expect them to behave. Unfortunately for us, humans are unpredictable … attempts to model behavior typically predict less than 10% of actions. Consider the Theory of Planned Behavior, which suggests behaviors depend...