Bold Insight and The Office of Experience partner to deliver outstanding user experiences.
UX and Brand: Delivering on the promise of experience strategy
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Ryan Carney
Partner
Ryan’s background is at the intersection of research and storytelling. This experience allows him to effectively find qualitative and quantitative trends with a product and craft an effective narrative around those trends. With 8 years of experience in the UX field, Ryan executed projects with multiple methods and approaches, spanning multiple industries, including automotive, energy, and consumer technology. Ryan has also worked on medical studies across various stages of development, from early formative to validation, and a wide variety of devices. A member of UXPA, Ryan has an MA in Digital Storytelling and MS in Information and Communication Sciences from Ball State University.
Bold facts
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Ryan
Something unique about you summed up in one sentence
I first got into UX after participating in an eye-tracking study in college.
Your favorite part of working at Bold Insight
The people! Work is so much more enjoyable when you like the folks you work with.
In your spare time (or if you had spare time), you would absolutely do this:
Summer: Ride my bicycle around a new town and find geocaches. Winter: Hide in my basement and work on my Lego city.
How long have you been in the UX field?
10+ years
You cannot start the day without doing this…
Giving my dog head scratches and a belly rub. Better than a cup of coffee (although coffee is a close second).
Your ultimate celebrity dinner party guest list would include:
Louie Anderson, Richard Karn, John O’Hurley, and Steve Harvey. And our dinner conversation topic would be how great Family Feud is.
Long-term personal or professional goal?
I would like to eventually have executed fieldwork on every continent. I’m currently at four continents (North and South America, Asia, and Europe). Australia and Africa shouldn’t be too difficult if the right project comes along…. Antarctica is a bit of a stretch-goal.
Any other facts to share?
I believe it is morally wrong for people to reheat pizza in a microwave. Please please please use an oven (conventional or toaster). Only you can prevent soggy crusts.
Read Ryan's bold insights
- Be the student: 4 tips to be a better UX research moderator
- When building next gen fintech, start with research in Africa
- UX principles for robot design: Have we begun to baseline?
- Three things to improve acceptance of AI
- Singularity and the potential impact on UX design principles
- UX project logistics: choosing the right vendors for project success
Read our team’s latest bold insights
When designing an experience, are you really thinking about the customer first?
While every organization has constraints to consider when designing experiences for customers or users, designing the ideal customer experience is completely possible within those constraints. Begin by identifying the experience you want your customer to have and work “backward” from there.
UX project logistics: choosing the right vendors for project success
Selecting the correct vendors to support your UX project is critical to success. From facilities to recruiting, knowing the right questions to ask, budget constraints, and client needs and expectations will make the selection process smooth and painless.
Reclassifying diabetes: 3 implications for product design
Recent research suggests that reclassifying diabetes may allow for the development of more targeted diabetes treatments. This could present opportunities to design these treatments to maximize patient safety and experience.