Regardless of whether the interface is intended to be used by a customer (novice) or an employee (expert), the key is to ensure that the POS interface is designed for the intended audience. To do this, organizations should engage users throughout the design process.
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Ryan Carney
Partner
Ryan’s background is at the intersection of research and storytelling. This experience allows him to effectively find qualitative and quantitative trends with a product and craft an effective narrative around those trends. With 8 years of experience in the UX field, Ryan executed projects with multiple methods and approaches, spanning multiple industries, including automotive, energy, and consumer technology. Ryan has also worked on medical studies across various stages of development, from early formative to validation, and a wide variety of devices. A member of UXPA, Ryan has an MA in Digital Storytelling and MS in Information and Communication Sciences from Ball State University.
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FDA’s digital health precertification program emphasizes importance of post-market surveillance
Finding efficient ways to leverage post-market surveillance data to inform product development at an institutional level will be key for SaMD manufacturers seeking FDA precertification.
5 takeaways for human factors practitioners from the HFES Health Care Symposium FDA workshops
Healthcare symposium provides clarity for interpretation of FDA guidance documents related to human factors engineering.
In-vehicle UX research: Here’s one recommendation that hasn’t changed in 10 years
I found myself discussing what can be done to increase the extent to which voice recognition systems are seen as a benefit rather than an annoyance with the research sponsors, and I said the same things as I said 10 years ago… improve the system to support and recognize more natural speech patterns.