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Heather has been managing and executing user experience research for over 15 years. She brings extensive experience designing research projects using a variety of methods to address each project’s unique objectives. Heather has worked in virtually every industry including automotive, ecommerce, financial services, health, and technology. She leads the Bold Insight training program to ensure consistent and high quality insights delivered on all engagements. Heather has a MS in Psychology with an emphasis in Human Factors from Clemson University.
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Human factors research in the support of medical and drug delivery device commercialization is essential and we should be planning on a return to in-person research as soon as is possible by applying all available and practical protective measures.
We have aggregated some considerations for HCPs, healthcare organizations, and others involved in the medical space.
A “traditional” risk assessment does not meet the needs of FDA-required human factors analyses.
A few key adjustments can help capture research data effectively and ensure the health of participants and team members.