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With a rich background of experience in automotive, Mary spent 10 years as a mechanical engineer in the industry, with roles in design, manufacturing, and quality. Her entry point to the user experience began there, in design validation testing. She has conducted qualitative and quantitative research in human factors and UX, on projects involving attentional, perceptual, cognitive load, and cognitive bias considerations. She is particularly interested in behavior change design, with training and experience in designing and testing behavioral interventions. Mary has a MS in Engineering Management from the University of Detroit-Mercy, and a MS in Human Factors Psychology from the University of Idaho.
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Update research and design practices to increase gender diversity; data from research that encompasses all genders is more reflective of real-world users.
Don’t overlook the telephone in your search for simple, effective methods to promote seamless communication in your dispersed workforce.
Choose an experienced research partner to avoid privacy pitfalls that can derail successful data collection.
Encourage a welcoming and inclusive environment by including pronouns more naturally in your interactions.