Team Accelerator Program

 

Align teams. Accelerate results.
We help large organizations strengthen collaboration across regions and functions.

The challenge:

As technological advancements continue to change standard working practices, teams spread across different locations or tasks with complementary functions often run into friction. That friction can cause inefficiencies, bottleneck workflows, and confusion over task ownership and accountability.

What we see most often:

Teams pulling in different directions. Without a shared vision or clear priorities, teams lose momentum.

Unclear roles and reporting. When no one knows who’s in charge, things stall.

Confusion about career growth. Teams may value time served or performance differently, leading to tension.

Left out of the big picture. Execution teams don’t always get the full context they need to innovate.

Not enough independence. Some teams don’t have the tools or trust to run on their own.

Difficulties distributing work across time zones. Handoffs fall through, and communication gets messy.

Trust gaps. Misunderstandings and past frustrations can damage working relationships.

How we help:

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We talk to team members as an unbiased third-party and not as HR
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We partner with local experts to make sure every voice is heard.
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We dig into what’s really going on, not just what’s on the surface.
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We work with your leaders to make a clear plan and get things moving.

What you’ll get:

A real understanding of what the issues are, without fear of retaliation

Prioritized issues impacting your team’s performance and productivity

Actionable recommendations to resolve conflicts and bridge gaps

More trust and independence
for local teams

Smarter ways to work across locations and time zones

A stronger, more connected team that gets things done

Why we’re the right partner for team alignment

As UX researchers, we’re trained to uncover the root causes of friction, whether between users and products or between teams. We know how to navigate ambiguity, ask the right questions, and bring clarity to complex dynamics. That’s why we’re uniquely suited to help cross-functional teams move from conflict to alignment.

We’ve applied this approach across industries. In one case, we worked with a global pharmaceutical client to improve collaboration between U.S. and Asia-based teams. Through in-depth interviews and targeted workshops, we uncovered differences in communication styles, trust levels, and decision-making. Together, we developed a clear plan to reduce friction and improve team cohesion across regions.

We bring the same core skills to this work that we use in user research every day:

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We listen deeply and without bias.
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We create safe spaces where people feel heard and understood.
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We’re fluent in cross-functional collaboration.
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We regularly work with product, design, marketing, clinical, and regulatory teams, and we know how to bridge the gaps between them.
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We identify what’s really holding teams back.
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We don’t just address symptoms, we surface the root causes.
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We turn insight into action.
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We help teams build trust and momentum by aligning on practical next steps they can take right away.

You don’t need another playbook; you need a neutral, experienced partner who can help your team move forward with clarity and confidence. That’s what we bring.

Ready to get started? Let’s talk.

In the field

Diagnosing and improving global team dynamics

A global pharmaceutical company set out to uncover misalignment between its US and Asia teams.

Diagnosing and improving global team dynamics