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Coleen Long

Director

With a background in clinical, academic, and consumer research, Coleen brings to every project unique, creative insights and an eye for detail. Our clients benefit from her passion for understanding the needs of special populations to develop tools that improve overall quality of life. Coleen has leveraged multiple methods and approaches to lead research across a wide range of industries, including medical technology, commercial products, entertainment, and mental health. Coleen has a BS in Clinical Psychology from the University of Illinois at Urbana-Champaign.

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Coleen

Something unique about you summed up in one sentence

I have lived in all regions of the US.

Your favorite part of working at Bold Insight

The people! With such a diverse group of supportive, hardworking, and fun-loving individuals, I am constantly learning something new and ways to improve/grow.

In your spare time (or if you had spare time), you would absolutely do this:

Find any and all great food spots near by to go and try out. Or, if anything, scroll through pictures of food on yelp and wish I was eating it.

How long have you been in the UX field?

4 years

You cannot start the day without doing this...

Spend at least 10 minutes doing absolutely nothing and then making coffee.

Your favorite city in the world is...and why?

Taipei, Taiwan! It’s filled with rich culture and some of the best food around. I have family there and have been able to visit almost once every year; it’s like a second home.

Your ultimate celebrity dinner party guest list would include:

Alex Trebek, Ryan Reynolds, Meryl Streep, and Jenna Mourey.

Do you have a long-term personal or professional goal you'd like to share?

Make sure that no matter what I am doing, there’s always an opportunity to give back to my community.
Read Coleen's bold insights

Read our team’s latest bold insights

Is your research ready for the unpredictable world of LLMs?

Oct 22, 2025

As AI products powered by large language models grow more complex, traditional UX methods fall short. Bold Insight and Panasonic Well share how simulation can uncover safer, faster insights for unpredictable systems and build the foundation for trust, innovation, and lasting impact.

read more