Embracing AI tools in UX research Interviews with 50 researchers across 24 countriesOur global AI study, conducted through a dual-method approach of ethnography and autoethnography, delves into the impact of GenAI on UX research. Key findings include insights on...
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Yale University to feature Bold Insight’s Korey Johnson as human factors expert
This week, Korey Johnson, Managing Partner at Bold Insight, will guest lecture for Yale University’s Medical Software and Medical Artificial Intelligence online program. He will discuss the role of human factors research in supporting successful product development,...
UX Institute interviews Bold Insight about the impact of AI on product experiences
This month, Bold Insight Managing Partner Gavin Lew spoke with Mark Swaine, CEO of UX Institute, a podcast that interviews user experience (UX) and product leaders from around the globe. In the episode, AI & UX - A conversation on how AI is enhancing product user...
Partnerships
PartnershipsOur established relationships with recruiters, research facilities, clinical sites, and other project vendors support our consistently high-quality service delivery and project success.Plan a studyCase studiesConfident, consistent, on budget.We have...
Bold Insight to present on AI and UX at UX STRAT conference
This month, Gavin Lew, Managing Partner at Bold Insight, will speak on artificial intelligence (AI) at UX STRAT USA 2023. The event will bring together experienced design and product professionals from around the world to share methodologies and tools focused on...
Generative AI in UX research: what are the risks and rewards?
Generative AI can speed up repetitive research tasks, but it’s still hard to trust each output. Our global AI study measures the concrete impact.
What medtech design teams need to know about AI regulations
China and the European Union are regulating AI ethics. The mandate for medtech design teams: build AI-powered products that meet ethics standards and inspire user trust.
Bob Schumacher
Placeholder for team headerRobert Schumacher, PhDManaging Partner, Bold Insight UKBob has more than 25 years of experience in UX research. He co-owned User Centric, the largest UX firm in the US, and founded the first international network of UX consulting firms,...
Not sure how to use AI tools in your UX research? Consider making it your sparring partner
Generative AI can help researchers refine and clarify research objectives, communicate effectively, and spark creativity and strategic thinking.
Publications
PublicationsBeyond conducting UX and human factors research, our team has published work on a variety of related industry topics. We’ve even pulled together a calendar with photos of our pets conducting research in our labs! Check out all our publications.Plan a...