Speech technology helps UX researchers bridge linguistic and cultural barriers. Effective use, however, depends on balancing the roles of humans and tech.
The role and challenges of speech technology in global UX research
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Jim Kershner
Partner
Jim has 20+ years of medical device product development experience, ranging from orthopedic implants and surgical instruments, to endovascular products, to drug delivery systems. Jim conducts and manages both UX and human factors projects in the healthcare space. Jim has a BS in Physics from Appalachian State University and an MEngSc in Biomedical Engineering from the University of New South Wales.
Bold facts
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Jim
Something unique about you summed up in one sentence:
I have an inexplicable obsession with earth-sheltered homes, and have a mini library of associated design books, architectural references, and construction details.
Your favorite part of working at Bold Insight
The culture of a family team (like the Partridge Family, but less dorky).
In your spare time (or if you had spare time), you would absolutely do this:
Take a historic train tour of Great Britain.
Long-term personal or professional goal?
To help develop the next generation of UX researchers at Bold Insight.
How long have you been in the UX field?
20+ years
Your ultimate celebrity dinner party guest list would include:
SNL-era Will Ferrell, Living Color-era Jim Carrey, 30 Rock-era Tina Fey, I Love Lucy-era Lucille Ball
Your favorite city in the world is...and why?
Paris, for the food, the culture, and the people.
Any other facts to share?
I took up archery and gave up golf because I’m terrible at golf and it makes me angry.
Read Jim's bold insights
- Bold Insight presents with Stryker, Genentech, and AbbVie at the HFES Healthcare Symposium
- Human factors optimization: How to leverage HF researchers in your medtech team
- Bold Insight featured in Packaging Digest on when to finalize design elements of your medical device packaging
- What medtech design teams need to know about AI regulations
- 3 crucial aspects of submitting a successful human factors engineering package to the FDA
- Bold Insight to present on IFU design, digital telemetry, and other human factors topics at HFES Healthcare Symposium
Read our team’s latest bold insights
Generative AI in UX research: what are the risks and rewards?
Generative AI can speed up repetitive research tasks, but it’s still hard to trust each output. Our global AI study measures the concrete impact.
What medtech design teams need to know about AI regulations
China and the European Union are regulating AI ethics. The mandate for medtech design teams: build AI-powered products that meet ethics standards and inspire user trust.
How to show up for your participants and colleagues this Pride Month and beyond
This Pride Month, feel encouraged to step up for your colleagues, your participants, and your clients by recognizing the importance of gender and sexuality diversity.