Designing and building research facilities from scratch is something the Bold Insight team has been doing for 20 years. Established experts in user experience (UX) research, the team has built nine...
Bold Insight’s Gavin Lew to present at Intellus Worldwide Fall vForum
Like many conferences, the shift to a virtual format will apply to this year’s Intellus Worldwide Summit. The Fall vForum will extend over four days and highlight topics that are top of mind for the healthcare insights and analytics community.
The art of asking “why” in user research: 3 lessons from a toddler
Anyone who has spent time with an inquisitive toddler knows how persistently they ask “Why?” about anything and everything. As researchers, we have important lessons to learn from their curiosity:...
New Blog Series: Bold Insight and Orthogonal share insights about getting medical devices to market faster
Given the multidisciplinary nature of MedTech and connected health, we have the opportunity to work with a wide variety of professionals including engineers of many stripes, scientists, researchers,...
Three considerations when conducting research with live interpretation
With global partners and clients, one of the first obstacles to overcome during user research is addressing a language barrier. If any of the connections in the figure below are hindered by a...
Be the student: 4 tips to be a better UX research moderator
I recently attended a conference on human factors and medical devices. In one session, on the topic of moderating usability test sessions, the speaker used the phrase “Be the student” to describe...
So, your recruit fell apart… now what?
You have written the screener, kicked off your recruit weeks before the study, you keep in regular communication with the recruiter and things seem to be going well. You are at the Friday before...
Four things to keep in mind when conducting on-the-road UX research
There are many facets of the technological renaissance currently underway in the automotive industry. Development in areas such as infotainment, connectivity, and autonomous driving are...
Recruiting methods and study logistics for human factors and user research
Minimizing bias and mitigating risks to validity Earlier this month we attended the 4th Annual Human Factors Excellence for Medical Device Design. We had a great time connecting with clients and...
UX project logistics: choosing the right vendors for project success
When we start planning UX projects for our clients, one of the main things that we keep in mind is that one size does NOT fit all. Every client has different needs due to method, target user...
Bold Insight partners with watchLAB in Chicago loop to deliver exceptional recruiting and state-of-the-art research studios
Bold Insight, a user experience (UX) and human factors (HF) research agency, and watchLAB, a leader in recruiting, facility rental and hosting, announced a partnership to better support...
In-vehicle UX research: Here’s one recommendation that hasn’t changed in 10 years
After recently conducting research on drivers’ experience with technology in their vehicles, I reflected on what has changed about that experience in the last 10 years…. and what hasn’t changed. The...
Bold Insight expands UX research labs to deliver more flexibility and value to clients
Designing and building research facilities from scratch is something the Bold Insight team has been doing for 20 years. Established experts in user experience (UX) research, the team has built nine UX labs with over 30 test suites from San Francisco to Beijing. Bold Insight currently has a UX lab...
Bold Insight’s Gavin Lew to present at Intellus Worldwide Fall vForum
Like many conferences, the shift to a virtual format will apply to this year’s Intellus Worldwide Summit. The Fall vForum will extend over four days and highlight topics that are top of mind for the healthcare insights and analytics community.
The art of asking “why” in user research: 3 lessons from a toddler
Anyone who has spent time with an inquisitive toddler knows how persistently they ask “Why?” about anything and everything. As researchers, we have important lessons to learn from their curiosity: 1. Toddlers’ questioning feels repetitive and bombarding; asking “why” requires tact. Think back to...
New Blog Series: Bold Insight and Orthogonal share insights about getting medical devices to market faster
Given the multidisciplinary nature of MedTech and connected health, we have the opportunity to work with a wide variety of professionals including engineers of many stripes, scientists, researchers, designers, experts in regulatory, and quality management. Our collaborations with the talented UX...
Three considerations when conducting research with live interpretation
With global partners and clients, one of the first obstacles to overcome during user research is addressing a language barrier. If any of the connections in the figure below are hindered by a language barrier, the research would be unable to progress.Using real-time interpretation helps to...
Be the student: 4 tips to be a better UX research moderator
I recently attended a conference on human factors and medical devices. In one session, on the topic of moderating usability test sessions, the speaker used the phrase “Be the student” to describe the attitude the moderator should have when conducting this type of research. That is, while the...
So, your recruit fell apart… now what?
You have written the screener, kicked off your recruit weeks before the study, you keep in regular communication with the recruiter and things seem to be going well. You are at the Friday before your study and you only have one slot to fill. Your recruiter is confident and you are feeling good!...
Four things to keep in mind when conducting on-the-road UX research
There are many facets of the technological renaissance currently underway in the automotive industry. Development in areas such as infotainment, connectivity, and autonomous driving are fundamentally altering the in-car experience; the extent to which these developments are implemented...
Recruiting methods and study logistics for human factors and user research
Minimizing bias and mitigating risks to validity Earlier this month we attended the 4th Annual Human Factors Excellence for Medical Device Design. We had a great time connecting with clients and colleagues (and gave away some awesome cooler backpacks). We also enjoyed the conference topics ranging...
UX project logistics: choosing the right vendors for project success
When we start planning UX projects for our clients, one of the main things that we keep in mind is that one size does NOT fit all. Every client has different needs due to method, target user population, stimuli, or even personal preferences for where the research should take place. Because of...
Bold Insight partners with watchLAB in Chicago loop to deliver exceptional recruiting and state-of-the-art research studios
Bold Insight, a user experience (UX) and human factors (HF) research agency, and watchLAB, a leader in recruiting, facility rental and hosting, announced a partnership to better support organizations conducting user research in Chicago. This partnership provides Bold Insight’s clients access to...
In-vehicle UX research: Here’s one recommendation that hasn’t changed in 10 years
After recently conducting research on drivers’ experience with technology in their vehicles, I reflected on what has changed about that experience in the last 10 years…. and what hasn’t changed. The availability of customized, on-demand, and context-appropriate information in in-vehicle displays...